Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: G
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this style of Tempur-Pedic for years and decided to replace with this one, however it is not the same material as the old one I had. It is much firmer and uncomfortable in comparison. It feels cheaper than my old one. Also this is the only company that does not do exchanges or returns on pillows which I don't understand why they do for the mattress but not the pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: kmrezwan
from PLANO, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wanted to exchange with a larger size, as a small size was too low for me. When called, I was told no return, no Exchange.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Neck hurts worse
from MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow is like a rock. I thought there were returns for store credit... nope. Not even the unopened item (I bought 2) will never buy from company again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sleepy time gal
from San Jose Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only pillow I can use. Anything else is a "pain in the neck."
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sweet dreams
from Bonita Springs, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I no longer have to "fuss and fume" at bedtime to get my pillow in a comfortable position. I have arthritis in my neck, and this pillow remains in the same good position all the time.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
This pillow is disappointing!
on November 5, 2024
Posted by: Disapointed
from Ruthven
I have been using contour pillows for several years. I read about this one and it sounded like the perfect pillow for my neck and shoulder pain. I have slept on it for 10 nights and my neck and shoulder pain has gotten worse instead of better. I bought two of them and now I am not able to return them. Expensive lesson learned.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Too Hard
from Cedar Rapids Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Don't waste your money...they changed the softness and they are terrible. Like sleeping on a 2x4 board. No return policy and one the pillows I haven't even opened up the package.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: no neck pain
from Cheshire, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is very comfortable for me it is more on the firm side than the soft side. My wife feels it is a little too firm but the pillows have fixed our neck pain.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com