Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Meh...wasted my money
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow quality is very cheap, not soft and plush like they used to be.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sleepless in Seattle
from Seattle, Wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a new neck pillow, I had high hopes the Tempurpedic pillow, but it was rock hard, had zero give. I woke up with a migraine. The worst part, their pillows are non-returnable, If I would have known I wouldn't have purchased it. Now I'm stuck with an expensive rock
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sound Sleeper
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Plagued with migraines, I spend a lot of time shopping for the 'best' pillow. I found that in the TemPur-Neck pillow. Comforts my head so that I can relax and get a good night's sleep. Now I just have to find the 'right ' pillowcase.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Too hard and not returnable, very disappointed
on December 17, 2023
Posted by: Disappointed
from Minneapolis
I called immediately after opening the package because this pillow is way too hard. It has not been used but I'm not able to return it. This is very disappointing because the 90 day trail is only for mattresses but it's not clear that this doesn't apply to pillows. I feel like the advertising is very misleading and will never purchase another product from tempurpedic again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: No sleep
from 83204
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow was the worst I've ever slept on would not suggest anyone else should buy one.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mr. Z's (Captain Shuteye)
from N/A
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is sooo comfortable. You'll wake up feeling refreshed. But be careful, the bottom big cushion is not meant to rest your head on. Though it's tempting. You might be thinking, "well obviously, the directions don't show that's how you're supposed to use this." And you would be right. But you come home after a long day, and you go right to bed, and you're only focused on going to sleep, the second your head hits the pillow your eyes are closed, and next thing you know you have to get up. Then you have this weird neck pain all until the middle of the day because you used it wrong. BUT if you use it right, then, THEN, is this pillow amazing and comfortable. You'll wake up feeling refreshed. In all seriousness, if you use it the way the picture is displayed, you'll have no problem sleeping well. It's a great pillow, and I highly recommend
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
KNOCK-OFF QUALITY! NOT THE ORIGINAL TEMPURPEDIC!
on December 17, 2023
Posted by: UNHAPPY BUYER!
from Ithaca, NY
I've had a 24-inch neck pillow from Tempurpedic that I bought 18 years ago with a queen-sized mattress. It has been wonderful. But this new pillow doesn't mold to my head or neck. It's like sleeping on a car tire. Hurts my ear. The fabric is very cheap compared to the original ones. I was so excited to get it that I guess I didn't read far enough into the reviews. Definitely DON'T EXPECT TEMPURPEDIC QUALITY IF YOU BUY THIS! IT'S AWFUL!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Didn't work for me, plus issue with credit card charging
on December 16, 2023
Posted by: Unhappy sleeper
from Sterling, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Maybe it helps others but I needed something to support my neck due to general neck pain and the pillow made it hurt worse. Also, they double charged my credit card. I used the chat support to ask for a credit for the double charge and that rep. said he couldn't do it but he'd pass the issue along to the proper department to handle it and they'd get back to me with the resolution "soon"... I have yet to hear from anyone. Now I have to find time to call during business hours (which is hard for me due to my work schedule) and hope that whoever answers can actually help with my credit.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com