[This review was collected as part of a promotion.] Functions as described as far as quality of the foam, but I thought that the "small/med" designation referred to the height of the ridge under the neck. The pillow itself is about the size of a couch pillow, so if one person is using this, and the other pillow is regular, the bed looks very lopsided when made. Regular standard pillowcases are way too big, making for a very loose sloppy casing. I have to fold over at least 6 inches on one side and about a foot on the long end, and that never stays put while being used. I would still recommend it, but I wish it was closer to the size of a standard pillow.
[This review was collected as part of a promotion.] I upgraded to a new Tempurpedic pillow automatically I was able to sleep better and had less neck and shoulder issues. GameChanger!
[This review was collected as part of a promotion.] I have slept 100% better since I got my pillow. I wake up more refreshed and have no shoulder pain.
[This review was collected as part of a promotion.] The product is stiff as a board and terribbly uncomfortable. Tried to return it, but Tempurpedic won't take any returns. So I'm stuck with a pillow I can't use. It's one thing for tempedic to sell these uncomfortable pillows, but it's terrible business to not take any returns and force customers to live with the poor decision to trust this company and purchase their products. My pillows are now sitting in the box since I can't return them.
[This review was collected as part of a promotion.] This pillow is exactly what my neck needed. I've been seeing chiropractors for over 40 years and as my neck evolved have needed to switch to different orthopedic pillows. They weren't working very well anymore so tried this Tempur-Neck pillow, so glad I did, Happy Neck returned.
[This review was collected as part of a promotion.] When they say firm, this pillow just that. I want to love it but I feel like the support side is too high. I am 6' tall and after measuring saw that this was the one suggested. I am a back/side sleeper. When I am on my back it is fine but if I side sleep too long my neck hurts. I think I am on week three and will give it a few more nights. If that doesn't work I am going to shorten it a bit.
This was the worst experience I had from buying a pillow The pillow is super uncomfortable, after using it for a couple of nights, in the mornings I woke up with very bad neck pain and headache. The pillow is not cheap and there is no return or replacement policy