Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
Different product from previous orders
on January 10, 2024
Posted by: midhurstgirl
from Nokomis
I have used the Tempur-Neck for many, many years however the pillow received this week is not nearly as good as previous versions. It seems to be a different material, it's much harder, doesn't compress as easily and hurts my neck and ears. None of the previous pillows I've had in the past have been problematic. I'm extremely disappointed, the older versions have always been a lifesaver for my neck problems, this new version is a hindrance not a help.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Neck pain for days
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's hard as a rock. Beyond being uncomfortable it actually caused me to have even worse neck pain the next day. Can I return it? No because I bought it online Can I exchange it for a different pillow that isn't like resting my head on a table? No because I bought it online. I didn't see the fine print about this. Deserves no stars bc the company doesn't even allow exchanges which they supposedly do with mattresses. I purchased one for my friend and myself and he hates his too. Gave him neck pain for a week. So my neck is worse and I'm out a bunch of money. They say in 14days it will soften but it's been almost a month and there's no change.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Increased elevation and comfort for my neck!
on January 10, 2024
Posted by: Yuki
from San Francisco, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always loved this pillow. I used to have one many years ago and the firmness gave out since I was using it so much. Just recently, I invested in a newer, larger one. And it was the right move. I sleep through the night without tossing and turning as much and my neck never feels aches or pains like it once did.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy camper
from Union City, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is by no means a pillow you can sleep on. It made my neck feel worse and it was a complete waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Nickname
from Location
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow was the most uncomfortable pillow I've ever used. I tried multiple nights and it just caused more and more pain every time.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Rainbowtsunami
from Sandy, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I hate the return policy in the pillows. How and why are you allowed to return a bed where people can pee and sweat on it but you can't return a pillow? Had one of these that was a little softer, but lost it in a hotel so I got this new one and it's hard as a rock. They told me I needed to break it in for a few weeks. Meanwhile I had to suffer with headaches that were so intense because of it I was unable to use the pillow to allow the break in time, I had to give it away for Christmas. The only reason why I gave three stars is because of the shape and size. I'm pretty sure if I allowed myself to deal with the headaches for a month I would've been able to break it in like they said, but who knows I never got that far.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: P
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm a side sleeper and the pillow doesn't seem to fit the neck comfortably, it's too hard and too small.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Pain-free
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My medium-size Tempur-Pedic pillow is so comfortable and keeps my neck pain free. I love the firmness, and neck support. I appreciated the measurement chart so I could choose the fit that was right for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com