Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: ShaLee
from Powell OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] seem fine, but feel hard. I might need go to store to try it out and find right size for me
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Beware!!! No exchange or returns!
on January 22, 2024
Posted by: Erik
from Seattle
I ordered a large pillow thinking it would be longer than the small or medium. When I received it and saw that it looked rather short. Called CS and they informed me that s/m/l referred to height of the pillow. I asked if i could exchange it, unopened. Told explicitly, no exchanges, no refunds. Horrible customer service. Never buying anything from them again. Was about to buy their bed, but wanted to try pillow first. No bed now!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Laura
from Cadiz, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a good pillow, but not as firm as the pillows I have gotten before.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy neck
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this pillow with the understanding that I could try it and return it if I didn't like it. Now not only can I not return it but it made my neck problems worse. Disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Feels like a cement block
on January 22, 2024
Posted by: Disappointed Customer
from Virginia
Absolutely worst pillow I have ever used. I'm a physical therapist, so I have a very good background on proper neck alignment while sleeping... this product is terrible. I was tossing and turning for hours because it does not give your neck/head the proper support, and it felt like sleeping on a brick. Very disappointing coming from one of the supposed top names in the business. And they don't even stand behind their product... no returns, which I will admit, is clearly stated. If they knew they offered a good product, they would at least offer credit to their website for people who aren't satisfied. Try another pillow, and another company.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: crick in neck continues
from Silver Spring MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Somewhat smaller than epected even though I ordered the recommended size. More importantly, this doesn't provide 'fantastic sleep' and is even somewhat uncomfortable - and after several weeks it is definately NOT theraputic. Fail.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper2024
from South Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a neck pillow for years, in the 70's I was in a car that got hit from behind, my doctor told me to use one. Tempur- pedic neck pillow is the best I've used. I've had two smaller ones. I keep one in my suitcase for when I travel. Now that I bought this medium size one which I love, I use the smaller one between my knees for sleeping on my side, for my back.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: DDB
from Tulsa, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I generally sleep on back and side, and used to experience arm/hand numbness from pinching nerves in neck/shoulder from poor positioning. This purchase was to replace a Tempurpedic pillow that was probably 20 years old (and should have been replaced 10 years ago). My only advice is that I would have gone 'up' a size,
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com