Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.1
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
78
4 Stars
17
3 Stars
25
2 Stars
20
1 Star
63
50%of customers recommend this product.
(
102 out of
203)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
So hard
on January 4, 2026
Posted by: Disappointed
from Kansas
I don’t think I have ever felt a pillow this hard. It literally feels like sleeping on stacked cardboard. Your head does not sink at all, just sits on top of the pillow. This is by far the worse pillow I have ever bought.
Also paid for the “cooling” pillow. There is nothing cooling about the pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Quality and comfort
on January 4, 2026
Posted by: Negra
from Lathrop, CA
We have been using these pillows for a very long time, 15 + years, the best in the market, I have tried other brands and keep going back to tempur-neck pillows
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
quality pillow
on January 5, 2026
Posted by: SG
from Houston, TX
Pillow provides great support but the height differences very from my old one. I had a medium for years and reordered. The new one was taller and uncomfortable. Ordered the low and it is too low. Something changed in the production and now there is not a good in between height. Still happen to love the support and quality...but miss my old one!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
I love the firmness and quality.
on January 5, 2026
Posted by: MK
from Boston, MA
The pillow holds my neck and head. I don't have to keep searching for the spot that fits better on the pillow.
Just one thing - if there is/are better descriptions to select the right size (S/M/L) on the web (without trying them in person at the store) before ordering it, that would be great. This time, I was not sure the size for me, then ordered both small and medium since it was on the Thanksgiving BOGO sale. The medium size fits better (maybe between M and S is the perfect), then I gave small size pillow to my teenage daughter for her Christmas gift. She loves it, too.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Feels like a you sleep on a rock
on January 6, 2026
Posted by: Ms
from New York
Not a comfortable or recommended product by me. It genuinely felt like a rock. It does look like a quality product but feeling is just unsatisfying.
IMPORTANT Note: you cannot return pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Great quality
on January 7, 2026
Posted by: Jessi
from Mascoutah, IL
Love this bed! Slept on my old tempurpedic for 17 years and it still felt good but it was time to get a new one!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Pillow is very comfortable for me I am a side sleeper.
on January 7, 2026
Posted by: HappyKAT
from California
Easy to order plus one sale Buy 1 Get 1. Very quick delivery. I am a side sleeper that snore (or so he says) this pillow is very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
No Headaches From This Pillow!
on January 7, 2026
Posted by: Contented Dreamer
from California
It took about a week to break in. During the break-in process I kept waking up throughout the night. But because several reviewers mentioned that it took them the same amount of time before the pillow felt comfortable, I didn't give up and send it back. I glad I waited. It feels sturdier (not in the sense that it is harder, but better constructed) than the less expensive pillows that I've bought from a variety of stores in the past. I also bought a travel pillow but haven't used it. Pillows take up so much space in luggage. I'm grateful that a travel pillow was available to purchase. I understand that everyone's necks are different and what works for one person may not work for another. I am grateful it works for me.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC