Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
This pillow is TINY!
on October 6, 2026
Posted by: Unhappy1
from MT
This pillow is much smaller than expected. About half of a queen size. Thought the sizing would be standard like others I’d ordered in the past but I guess that’s not a thing with tempur-pedic. Disappointed. I hope it’s comfortable because I cannot return it.
I bought this pillow for my 67-year old mother, who complained about neck pains. After measuring based on the website description, I ordered the small size. On the first night she didn’t feel that much but now it’s being a month, she said there’s no neck pain anymore! Good purchase.
This pillow is extremely thin and provides virtually no support. It is very uncomfortable and feels like a complete waste of money. I’m also disappointed that it cannot be returned once the packaging has been opened. Overall, I am extremely dissatisfied with this product and would not recommend it.
I followed Tempur-Pedic's sizing guidance, which recommended Medium for my sleeping style. Across two separate trial periods of several nights each, I woke up with significant neck tension and severe headaches. The symptoms resolved when I switched back to my regular pillow and returned every time I went back to the Neck pillow.
Warning to other buyers: the sizing chart may not be right, and if you follow it and it doesn’t work you’re stuck with it and no trial period. I would not recommend taking the gamble, even if you measure and follow the sizing chart.
I'm so happy to have a firm cervical pillow! All the cervical pillows on the market are too squishy to provide support for my neck. So if you're looking for a firm pillow, this is the one. My only complaint is the small size of it. I have a cooling, cervical Tempur-pedic I purchased last year that was deeper. I also wish they made these pillows in a King size pillow.