Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Hard
on March 17, 2014
Posted by: Tamra
from Clermoont, fl
Verified Purchase:No
I've had a tempur-pedic neck pillow for 7 years and LOVED it. I got a new one in Dec. and I'm very disappointed. They must have changed something because it is extremely hard. My husband sits on it during the day at his desk in hopes of breaking it in but this hasn't work. I can't make it though the night with this pillow. I used to recommend it all the time but not anymore.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Product Review
on December 7, 2011
Posted by: Randa Abulhassan
from Undisclosed
Verified Purchase:No
***PLEASE DO NOT PUBLISH MY LAST NAME OR LOCATION WITH THIS REVIEW. THANK YOU :) I'm a little torn with this pillow. Sometimes I sleep on it and I feel like my head is being cradled by the hands of God! Other times, it's just truly uncomfortable. I've found it's best when my muscles are sore. Then it's really, really firm and offers such great support. But even so, I can only lay on it for about 45 minutes before it becomes painful. It's very therapeutic during the first 45 minutes. Then when my muscles are back to normal, it just feels so hard and it feels like it's pushing back on me with such force. Also the neck part is really high, I often sleep with it turned around on the lower end. I'm mainly a back and side sleeper and have tried other neck pillows that were just so soft and offered no support whatsoever. This pillow feels too hard at times. I'd highly recommend it for therapeutic reasons, like if your neck and shoulder muscles are sore, but I wouldn't recommend it for a whole night's sleep. Also, a few times when I've fallen asleep on it, I've woken up with my ear(s) hurting because of it pushing back on me. It's like all the nerves in my ear(s) got pinched during the night. Think of this as your mini chiropractor, I have another pillow that I switch too after this one has healed me. It's worth the price, but don't expect it to be your only pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Can't sleep well without it
on September 13, 2015
Posted by: Traveling doc
from Tampa, FL
Verified Purchase:No
I've used the pillow for several years. We just got back from a 2 week vacation and used pillows in 3 hotels and a cruise ship. I didn't find a comfortable pillow in any of them. Got back home and what a relief to get back to this pillow. Now ordering for my use on vacation and my daughter's house when we visit there.
Pros: Comfortable, Durable, Good Support, Holds Shape, Soft Feel
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
This is the only pillow I can sleep on without pain.
on June 13, 2016
Posted by: Kathe
from Kansas City, MO
Verified Purchase:Yes
I use this pillow every night. I have one at my condo and I have a travel tempurpedic pillow. Can't leave home without it. I like firm support for my neck and this pillow does that.
Pros: Comfortable, Durable, Good Support, Holds Shape
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Would but again
on July 5, 2016
Posted by: Bobby
from Honolulu, Hawaii
Verified Purchase:Yes
Great pillow. No more tossing. Better than "my pillow"
Pros: Comfortable, Durable, Good Support, Holds Shape, Soft Feel
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
I would buy this product again
on September 16, 2016
Posted by: bonnie
from Louisville. Ky
Verified Purchase:Yes
Love the pillow. Was told I'd get a free pillow case when I registered on line. It's been 8 weeks and no pillow case??? I don't have a case that fits the pillow. Can you get this sent to me soon?
Pros: Comfortable, Durable, Good Support, Holds Shape, Soft Feel
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Terrible smell
on January 21, 2015
Posted by: gabbagool
from Undisclosed
Verified Purchase:Yes
This pillow arrived with a terrible, musty smell. It's kind of like mildew, like a closet that hasn't been opened in years. Months later, and after trying everything to remove the smell, including spraying it with Febreeze, it's still there.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
contoured neck pillow
on January 4, 2015
Posted by: aldw
from Burnsville, MN, United States
Verified Purchase:Yes
I need support to relieve stiffness, soreness & limited range of motion; of my neck. I have purchased less expensive contour pillows in the past, they were not effective. Nor was a regular pillow folded. I purchased this one at the recommendation of a Dr of Chiropractic's. It is a much smaller pillow - based on the Dr's assessment of my body frame size. I thought at first that it was not going to be adequate. It is firmer then any other I have tried & conforms to my frame. So far retaining its shape & firmness. It is expensive, but for me money well spent. I am very pleased.
Written by a customer while visiting tempurpedic.com
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