Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Very uncomfortable
on February 24, 2024
Posted by: bummedout
from Kent Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had high hopes for this pillow - I was careful to order the correct size, and to give the pillow time to "open up". It has been several weeks now, and the pillow is as uncomfortable as day one. It is hard as a rock and is like sleeping on the arm of your sofa. It seems that the back of the pillow - the "shallow end" if you will, always wants to slide back down between the headboard and my head which accentuates the discomfort. I have never loathed a pillow more than this one. It made my shoulder and neck worse. I have gone back to my 8 year old tempurpedic pillow that has the scooped out edges. Now THAT pillow is a miracle pillow. I wanted to order that one, but it seemed like the original design has changed based on the website descriptions.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Comfortable Pillow
on February 24, 2024
Posted by: Pillow Connoisseur
from Portland, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my contoured pillow! It fits my neck and head just as described. It is firm but oh soo comfortable!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Designed well
on February 24, 2024
Posted by: Tyty
from Tacoma, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality of the Pillow is fantastic, and I immediately noticed a difference. The first time I laid on it I noticed how it opens up my neck making laying down and sleeping more comfortable.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
very firm
on February 24, 2024
Posted by: Joanie
from Chicago, IL
Be aware that this is a very firm pillow. I have purchased these pillows in the past and loved them. This new one is too firm and I can't use it as I have neck issues. I don't know why the foam was changed, certainly not for the better. Guess I'll use it in the garden as a kneeler when planting.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Very comfortable and holds its shape
on February 23, 2024
Posted by: Happy Sleeper
from Lancaster, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was in so much pain with my neck and shoulder. Bought so many other pillows and none of them helped with the discomfort. The tempurpedic pillow has allowed me to get better rest, and my neck and shoulder pain has finally gone.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Tempur neck pillow
on February 23, 2024
Posted by: Not a happy sleeper
from Panama City, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did not like the pillow. It is not comfortable nor helped with my painful sleeping issues.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not the same as my old one
on February 23, 2024
Posted by: Classic should be classic
from Tulsa, ok
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was expecting it to be the same as my old pillow. Same model, it said "classic" so I assumed the tempurpedic foam would be the same. Not the same though. My original pillow was very hard, slowly softening with body warmth. In the winter, while camping, it was so hard in cold temps that you could easily knock someone out with it. Sounds odd but this is what I wanted. The new one is too soft. It feels like the one I already have that's had 10+ years of constant use. My old one got too soft so I thought I'd get another. But the new one already feels broke down. The shape is idential, so is the cover. The foam isn't. I like it, would even recommend it, but it's not "classic" if it's not identical, imo.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Worst pillow you can buy if you have any kind of neck pain
on February 23, 2024
Posted by: WORST PILLOW EVER SLEPT ON
from Munster, IN
This pillow was the WORST pillow you could buy if you have neck pain. I bought it for my husband and after trying to use it for a few days he ended back in his doctors office who advised him to stop using the pillow immediately. Please do not buy this pillow. I doubt that they will post this review but if they do you will have to go through a huge amount of good reviews till you get to one that doesn't have 5 stars. They say satisfaction guaranteed but they LIE. They will not even let you exchange the pillow for a regular one. I am curious how many reviews I will have to go through to see this one. I will be shocked if they even post it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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