Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Happy camper
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second purchase of Tempur-Neck pillows. We would take our home Neck pillows with us in our camper van, but forgot them once, so I bought regular tempurpedic pillows to just leave in the van. After a couple of trips, I had to buy another set of Neck pillows because I had to have the bump! It just isn't the same to not have the neck contour, for either of us (he is a back sleeper and I'm a side). They new ones do feel a little less firm than our first purchase, but still great - love that bump - and don't have to remember to pack them!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Unusable
on August 18, 2024
Posted by: In Pain
from Minnesota
Verified Purchase:No
The size, shape, and hardness of this pillow makes it unusable. The pillow is too short and narrow. Even after using the measurements I took based on the website instructions the pillow did not fit me at all. Sleeping on your side puts your head at a painful angle and your spine out of alignment. Sleeping on your back is extremely painful due to the shape of the curve and the hardness of the memory foam. It made my neck pain so much worse and gave me a terrible headache. I threw it away.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: JC
from New York NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely fabulous pillow! I never slept better! No more tossing and turning, no neck pain - just best sleep ever. Love this pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Quality pillow
on September 23, 2024
Posted by: Back sleeper
from Montreal, Quebec, Canada
Verified Purchase:No
I loved the feel of this quality pillow on my head. I am a back sleeper and this is the perfect pillow for me. I had bought my first Tempur Neck pillow about 12 years ago which was quite heavenly, and have used only Tempur Pedic ever since. Unfortunately, this time I believe I might have chosen the wrong size- the contour felt a bit too high at the base of my neck. Excellent product otherwise!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: more rested
from Tallahassee, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] So well made and is so much better for sleeping on one's side, which I do. It supports the neck well something a regular pillow doesn't seem to do.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Horrible!
on September 21, 2024
Posted by: Angry Sleeper
from California
Verified Purchase:No
This is by far the worst pillow I have ever experienced. Not only is it very, very small, but It will hurt you worse than you were already hurting. If the pillow wasn't bad enough, the customer service is an absolute joke. They don't care if they are selling you a subpar product (in fact, they know they are) and they WILL NOT help you with a return or a replacement. This company and its products are a joke!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
The Pillow of Regret
on September 19, 2024
Posted by: Tempur Pedic has BAD Customer Service
from Boston, MA
Verified Purchase:No
I recently purchased what I can only describe as the world's most disappointing pillow. Right out of the package, it looked promising-soft, fluffy, and white as a cloud. But, oh, how deceiving appearances can be! First night in, I fluffed it up like a good parent would their child's bedtime story. But as soon as my head hit the surface, I realized I had unknowingly entered a nightmare. Instead of cradling my weary head, it felt like I was resting on a deflated beach ball. Every time I shifted, it made a sound that resembled a dying animal-definitely not the soothing ambiance I was hoping for. By the morning, I was shocked to discover that I had developed serious neck pain after just one use! I felt like I'd been in a wrestling match with a particularly stubborn opponent. The supposed "memory foam" felt more like a long-lost relative: it didn't remember anything and was completely unresponsive to my needs. To top it all off, it smells like a combination of rubber and regret. I've tried airing it out, washing the cover, and even sprinkling it with baking soda-nothing works! I might as well be using a block of smelly concrete. In short, if you're looking for a pillow that will turn your nights into a real-life horror story and leave you waking up in agony, look no further! This pillow has officially earned a permanent spot in my closet, gathering dust and bad memories. Save yourself the trouble and invest in something-literally anything-else!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
No exchange policy
on September 18, 2024
Posted by: Lynn
from Maryland
Verified Purchase:No
I was unaware the pillow would so flat. I made a mistake and purchased the small pillow . It was not clear to purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com