Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5
Great pillow!
on August 10, 2024
Posted by: Pain in the neck
from St John, IN
Verified Purchase:No
I have a pinched nerve in my neck and nothing seemed to be working to ease the pain. As I was leaving an orthopedic surgeon he said, some of his patients say the neck pillow helped ease the pain. They were right, if I do anything to trigger the pain, after a night or two of using the pillow makes the pain go away.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Friend suggested- PT now suggesting to patients!
on August 13, 2024
Posted by: Great Great Aunt
from Northern Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Arthritis in the upper spine lead to pillow suggestion by friend. I love it! I passed this information along to my PT and now she is suggesting it to patients like me. She is thrilled to have another to tool to help people!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Size small isn't standard size/queen size
on August 12, 2024
Posted by: Not what I was expecting!
from Tampa, Florida
Verified Purchase:No
I ordered a Tempur-Neck Pillow to help address chronic neck pain that I've had which seems to be worse first thing in the morning. I had a Tempur-Pedic pillow years ago and loved it! I have been a little disappointed with the new pillow I just received. I ordered a SMALL based on my neck to shoulder measurements using the guide (I'm 5'4" and ~115 pounds for reference with a small frame). While the contour shape fits my neck okay, the actual dimensions of the pillow are lacking. It's too small for a standard or queen size pillow case to fit on it. My queen size pillow case can practically wrap around it lengthwise twice! I guess I should have paid better attention to the dimensions of the actual pillow as I mistakenly assumed it would be a standard size with the SMALL only relating to the shape/fit of the contoured part. As far as my sleeping & neck pain - both have been worse after about a week sleeping on the new pillow. I'm not sure if it's just going to take some time to get used to, but I'm waking several times through the night and have experienced increased muscle tightness in my cervical region. Hopefully this improves!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sleep better?
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really wanted to like this pillow, even went to a mattress store to try it out first. The salesperson gave me all the info about which pillow is best depending on what type of sleeper you are. I'm a side and back sleeper so this pillow sounds like it's the correct one for me. I tried it out for 5 days and it felt like it made my neck worse and then my upper back would hurt when I first woke up. I ordered the shortest or smallest one but it feels really high. I'm wondering if they sent me the wrong size? They don't allow returns so I am stuck with 2 of these pillows now. It was a buy 1 get 1 free deal but sadly I'm left with a pillow that makes my neck worse and can't get a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst pillow I ever had
on August 15, 2024
Posted by: None
from New York
Verified Purchase:No
I have used the pillow for about 3 weeks. I always wake up with neck pain. My neck and shoulder are very tire. I thought I might need time to get use to it, but 3 weeks already past. I purchased 4 same pillow, all my family members have same issues.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: KiKi
from Winston Salem, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow doesn't even fit a standard size pillow case. Too small to put my head on, very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst / Smallest pillow
on September 13, 2024
Posted by: Sara
from New York
Verified Purchase:No
This pillow is terrible. It's extremely hard and very small. Made for a child. It is also very costly. ONCE receiving the pillow, I knew right away it was over priced, small, and hard. I tried 2 times to work with the company to fairly fix the issue. Whether it's a refund and donation of the pillow, sending a new pillow, something and both requests were dismissed claiming the policy said no returns. Due to the quality, size, and situation something could have been done to be fair. But it was not. I will never be ordering from this company again... this is greed unprofessional and wrong of this company to do this. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Giggity
from Phila, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I slept on the pillow once and it hurt my already sore neck. I did the measurements suggested on the website but the ridge was too high. I bought a medium so maybe a small would work but I'm not willing to spend $80 to find out.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com