I got this to replace an older version of the pillow, which I had for over 15 years. I cannot believe the life of these pillows. After 15 years, my pillow was (finally)not maintaining it's form and felt a little deflated. When got this replacement, I was so happy and I fell in love with the pillow all over again. I wish I had replaced it sooner!
Pros: Comfortable, Durable, Good Support, Holds Shape
My previous tempur neck pillow suddenly died so I had to buy another one. This one has a better cover than the previous model. I hope this one will stay a long time.
I have used this pillow for over ten years and have no problems with it. The first one I purchased I got sized at the store.I happen to use a medium. I take it everywhere I go. The smell that everyone complains about goes away quickly (plus I have smelled worse from other makers of the same type of product). I go to bed with wet hair so as soon as I purchase one I place it in a plastic pillow case that zips. Years ago when I first purchased the pillow I was having trouble with neck and shoulder pain when I woke up. Although it took me a few weeks to get used to this pillow, I now can't live without it. Mine seem to last five years before I need a replacement. I have tried other pillows throughout the years, but none seem to compare to the quality of this one.
Pros: Comfortable, Durable, Good Support, Holds Shape, Soft Feel
I love this pillow. I understand that it was almost discontinued. :-( What I miss is the Queen XL version of this pillow. It was pillow heaven! A full 5" thick. Great side sleeping support. Alas, things change.
I purchased this pillow based on recommendations that it was a good neck supporting pillow. This pillow is too shallow and does not truly conform to the neck as advertised. I have had worse neck and shoulder pain as a result of using this pillow. This pillow also has a strong and unpleasant chemical odor which hinders a good night sleep, using Fabreeze helps to mask the odor. The pillow is over-priced based on my experience and worst of all Tempur-Pedic will not allow returns on pillows.
Cons: Not thick enough, Overpriced, Smells, Unable To Return
I've used the pillow for several years. We just got back from a 2 week vacation and used pillows in 3 hotels and a cruise ship. I didn't find a comfortable pillow in any of them. Got back home and what a relief to get back to this pillow. Now ordering for my use on vacation and my daughter's house when we visit there.
Pros: Comfortable, Durable, Good Support, Holds Shape, Soft Feel