[This review was collected as part of a promotion.] I ordered a Large thinking it was a Queen or King size in diameter but the size refers to the thickness and this pillow is way too thick. I didn't remove the plastic packing it came in and wanted to return it but Tempur-Pedic does not accept returns or exchanges (even if it was never opened) So now I have a very expensive pillow that I cannot use. Will not ever be purchasing any Tempur-Pedia products... This rating does not deserve any stars. Feeling Ripped Off.
[This review was collected as part of a promotion.] The product is great for neck and shoulder pain but adjusting to the position for side sleepers and back sleepers is a bit difficult. The contour could have been a little more flexible and would have been even more amazing
[This review was collected as part of a promotion.] I tried to return this. The website only says in the fine print that only mattresses can be returned. So I am stuck with this rock hard pillow.
[This review was collected as part of a promotion.] This pillow is way too firm and they are not wide enough as they don't even fill a regular size pillow case. Originally my order was lost in mail and customer service was wonderful in getting replacement order out. However my emails and order was misleading as I honestly thought I had a trial period. Now I'm told I can't return these or get my money back. Do NOT order these unless you are confident you want an extremely firm pillow!!!
[This review was collected as part of a promotion.] I had higher expectations for the product given all other Tempur-Pedic products that we own. have put it onto a shelf as it is not comfortable for me.
[This review was collected as part of a promotion.] This is a grade pillow and it's very colorful. I have no neck pain with the pillow. It is red or expensive though, this prevents five stars.