Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5 out of 5
5
Granddaughter likes it
on February 28, 2024
Posted by: JMLinco
from Lansing MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] She has been impossible about going to bed for years. I hope this helps.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Product is definitely high quality.
on February 28, 2024
Posted by: RockPillow
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] No issue/concern with quality. However, buyer beware as I didn't thoroughly read the 'fine print'. Once you buy a pillow, its non-returnable once you open the product. I never slept on it, but opened it to see if I would like it or not. This pillow is hard as a rock! Wife said just return it. It was then I discovered the 'return policy' is very one-side towards Tempurpedic not the buyer/consumer. You're SOL so-to-speak if you open it. Too many other viable alternatives to this over-priced product with more reasonable return policies to consider. Do you research up front! Don't be me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Great product most times
on February 28, 2024
Posted by: Karthik
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is great for neck and shoulder pain but adjusting to the position for side sleepers and back sleepers is a bit difficult. The contour could have been a little more flexible and would have been even more amazing
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Rock hard pillow. Terrible pillow
on February 28, 2024
Posted by: Unhappy
from Houghton
Verified Purchase:Yes
[This review was collected as part of a promotion.] I tried to return this. The website only says in the fine print that only mattresses can be returned. So I am stuck with this rock hard pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
not as pliable os older tempurpedic
on February 28, 2024
Posted by: Bob
from Clinton, wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am used to a larger and more pliable pillow from my old Tempurpedic pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Size
on February 28, 2024
Posted by: R2d2
from Tallahassee fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is fine, but I would suggest that you make it clear that 'large' refers to the height of the pillow and not the length. I assumed the later and was surprised to see a 'short' length pillow. If I had known this I would have probably ordered two 'Medium' pillows.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Wrong Size
on February 28, 2024
Posted by: Tomas
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered a Large thinking it was a Queen or King size in diameter but the size refers to the thickness and this pillow is way too thick. I didn't remove the plastic packing it came in and wanted to return it but Tempur-Pedic does not accept returns or exchanges (even if it was never opened) So now I have a very expensive pillow that I cannot use. Will not ever be purchasing any Tempur-Pedia products... This rating does not deserve any stars. Feeling Ripped Off.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too firm
on February 28, 2024
Posted by: Dissatisfied
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is way too firm and they are not wide enough as they don't even fill a regular size pillow case. Originally my order was lost in mail and customer service was wonderful in getting replacement order out. However my emails and order was misleading as I honestly thought I had a trial period. Now I'm told I can't return these or get my money back. Do NOT order these unless you are confident you want an extremely firm pillow!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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