Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Grrrr
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] Makes my ear cartilage too sore to use... even after suggested sitting/lying on it to allow air in.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Saved by my pillow
from Springfield ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been in five car wrecks over my 87 years. None of which were my fault. All but one being hit while at a stop. The pillow over the years has been my savior. It provides the support my neck needs. I wake refreshed and ready for another day. I can't tell u how many I have purchased over the years, it is the perfect one for me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Astro
from Ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought same pillow I had for years before. Only shape I had before but this one was super firm, can't return also is a weak policy
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Still cranky
from Buda Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's well made and seeks high quality but I bought both the medium and large hoping one would help my neck pain, after a couple weeks on each the pain was worse than before. I resorted to my old pillow and will continue the search for neck relief.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sad loyal customer
from Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using the Tempur-Pedic neck pillow for over a decade. This is my go to pillow. Sadly to say that the quality of the pillow is not the same as it used to be. I would really appreciate it if they maintain the integrity of the quality. I would pay double the amount for the same quality it used to be. Please consider bringing back the top notch quality it used to be..... your customers like me would be more than happy to pay more for the quality. Everytime there is a sale for pillows I always receive defective pillows. I don't know what that is about..... I hope my sincere comments can help in improving the quality of your wonderful pillows that I 'used' to love so much. I am not the only customer who feels this way. All my family members, and friends that I have introduced this pillow to feel the same. Please bring back the quality of your Tempur-Pedic neck pillows. Your loyal customer
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Way too small!
on April 20, 2024
Posted by: Cari S
from St. Paul, MN
Verified Purchase:No
I ordered the small pillow based on the measurement guide. It is so tiny! The smaller side is about one inch tall. The bigger side is maybe three inches tall. I'm 5'4" and I'll never be able to use it. It would be perfect for a small child. I understand the no return policy, but now I'm stuck with a pillow that I've never slept on and will never be able to use. It would be great if I could at least exchange it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Make my neck hurt and unable to return or replace.
on April 20, 2024
Posted by: Trash pillow
from New York
Verified Purchase:No
Regret buying a pillow here. It made my spine and neck problems worse. It can't be returned or replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Silas Slumber
from Durango, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I spent a lot of money on pillows before finding the right one: this one was nice and firm and holds my head niceley
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com