Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5
Wore out my old one - just bought another
on July 1, 2017
Posted by: Sleepy
from USA
I've been sleeping on a TEMPUR-Neck pillow for 13 years, and it's been the best pillow I've ever owned or used. In fact, my old one finally wore out, so I just bought an identical one. A few notes: 1. Get the right size. I bought a TEMPUR-Neck pillow as somewhat of an impulse buy when purchasing our first memory foam mattress years ago. I didn't do my research, and ended up buying the medium size that they had in stock, not realizing that other sizes were available. My experience was so-so, but not great because it was too thin for me. Coincidentally, my mother bought a large, and it was too big for her. So, we swapped pillows and both found the right fit. 2. If you have an old pillow, consider replacing it with a new one. As great as these pillows are, like any pillow/mattress/foam product, they will eventually wear out. This happens gradually, over a period of years, so it can be hard to notice. For the past two years or so, I've had increasing neck pain in the morning and, according to my wife, had started snoring spontaneously and loudly. I finally realized that my old TEMPUR-Neck pillow was caved in and squishy from 10+ years of use. I replaced it with a new one about two weeks ago, and my neck is better, snoring is gone, and I wake to turn over far less frequently. I'm astounded at the difference; if I'd realized how worn my old pillow had become, I would have replaced it ages ago. 3. The only down side to this pillow is that it has a strong, somewhat offensive, chemical smell. The smell is attenuating as the days go on, but I can still detect it whenever I enter our bedroom - and am overwhelmed by it when I lay my head on the pillow. Hopefully the odor isn't dangerous, and will just go away over time. If you're sensitive to smells, though, maybe let your TEMPUR-Neck pillow air out for a few weeks before use, or consider another alternative. Overall, I LOVE this pillow, and recommend it highly for back or side sleeping.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Perfect Pillow for side sleeper especially!
on June 14, 2017
Posted by: Arra
from Colorado Springs
I was always in a bad mood when I woke up because my arm would fall asleep and my whole upper neck/shoulder area would be sore. From the 1st day I used this pillow, I woke up not focused on my body pain. It helps so much and I don't have to toss & turn all night adjusting my pillow! (I HIGHLY RECOMMEND TEMPUR-NECK PILLOW)
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Newest neck pillow terribly disappointing
on June 9, 2017
Posted by: Sharon
from New York City
I have been sleeping on a Tempur-pedic mattress for 23 years I have never had a bad night sleep. I recently replaced the small neck pillow, which I loved with a new Tempur-pedic small neck pillow. Not only do I find it quite uncomfortable, I have begun to suffer with neck pain. The material that it is made of is of a different quality than the original one. I returned to using the old one.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Newest neck pillow terribly disappointin
on June 6, 2017
Posted by: Sharon
from New York City
I have been sleeping on a Tempur-pedic mattress for 23 years I have never had a bad night sleep. I recently replaced the small neck pillow, which I loved with a new Tempur-pedic small neck pillow. Not only do I find it quite uncomfortable, I have begun to suffer with neck pain. The material that it is made of is of a different quality than the original one. I returned to using the old one.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Perfect Pillow for side sleeper especial
on June 6, 2017
Posted by: Arra
from Colorado Springs
I was always in a bad mood when I woke up because my arm would fall asleep and my whole upper neck/shoulder area would be sore. From the 1st day I used this pillow, I woke up not focused on my body pain. It helps so much and I don't have to toss & turn all night adjusting my pillow! (I HIGHLY RECOMMEND TEMPUR-NECK PILLOW)
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Worst pillow I've ever had
on May 26, 2017
Posted by: EHoward
from San Francisco
I bought this pillow online because I tried it on a store and I really liked it. What I got was nothing like what I tried. I still gave it a chance, big mistake. I had to go to the massage therapist on the morning because my neck was in so much pain that I couldn't move. I tried to contact costumer service to ask about a refund since obviously what I got has to be defective, but they didn't even try to understand my problem or try to help. Really disappointed with tempurpedic, be aware buyer that they do not want to help they just want your money,
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
We take our pillows with us everywhere!
on May 12, 2017
Posted by: Deb
from Charlotte, NC
The moment we received our pillows as a gift years ago we were hooked. We've taken them with us everywhere (even when we moved to Africa for two years) because we never sleep well when we don't have our pillows. My sleep quality definitely improved once I started sleeping on my tempur-pedic neck pillow!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Neck pillow is a waste of money !!
on February 26, 2017
Posted by: Renee
from VA
Convinced to buy this by sales agent, said this pillow was designed for those with neck problems. Bad choice..pillow too flat and to reach it you need a pillow underneath it. Could not return it..wasted alot of money . Sorry she talked me into buying this .h
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com