I been have a neck pain for years and try many different pillows but this pillow very support my neck and very comfortable. I feel much better after I change to tempur-pedicure pillow.
I have had 2 neck surgeries for ruptured discs, and this is the only pillow that that I wake up with no neck pain. The contour keeps your spine aligned whether you're sleeping on your back or side. I LOVE EVERYTHING about this pillow!!!
This is the second side pillow I've owned from Tempur-Pedic. I wanted another one with a higher profile to get a better ergonomic fit for my shoulder and head when I sleep. The first pillow I bought in 2009 has been holding up great as a my go to comfortable pillow. I have to bring it with me when I travel now because I have a harder time getting used to other pillows. I would recommend washing the cover regularly and getting a protector to extend the life of the cover. Only downside to my purchase was finding out that the width of my high profile pillow was actually narrower than my other medium profile neck pillow from 2009.
The height of the pillow is different from the previous version. I've purchased the same Standard size pillow, but the new version is about an inch thicker than the previous version. I should have purchased Low for the same height as previous Standard
The only negative about this pillow is its small size. My standard pillowcase swallows it. Comfort level is very good though for a contoured neck pillow. Most other brands I've tried were hard as a rock and actually made my neck hurt even worse by the next morning.
I own the cloud pillow and absolutely love it. I started having problems with my neck ( herniated disc) and decided to try the neck pillow. The one that I ordered ended up to be too small for me. I think the next size up would work well for me.