Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Seriouly horrible pillow
on March 8, 2024
Posted by: Still looking for a decent pillow
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's not long enough, It's too hard, It just doesn't work. Then, they won't let you return it even if you never opened the package. obviously, Temperpedic knows it's a piece of crap and they don't want it back. That really is a shame as we absolutely love our Temperpedic mattress.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
This is not Tempur-Pedic
on March 7, 2024
Posted by: Just wanted a good sleep
from Sleepless ISA
Verified Purchase:No
I've owned a tempurpedic neck pillow before and it was a medium soft memory foam. Years later I ordered another one and it is beyond hard. Like sleeping on a hard loaf of not memory foam but dense matter. Do not buy this item as it is non returnable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Too firm for me
on March 7, 2024
Posted by: Anita
from Pacifica, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] 1st off - just let me say that I am madly in love with my 10(+ ??) year old tempurpedic mattress. If/when we need a new one, we will definitely be getting another Tempur-pedic. That said, I'm far less in love with the tempurpedic pillow. It is just too hard & too heavy. I ended up putting it in a giveaway pile & getting a more maleable one from Sleepnumber which is fine (but ideally, I'd like one in between!) I wish there was a return option w/ the tempurpedic (with a short window or a special disposable slipcover - to protect the pillow but still allow for a prompt return - but sadly there is not.)
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Very pleased
on March 7, 2024
Posted by: TJ
from Western US
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is expensive for a pillow, enough to make me wince, but if you need a neck pillow you need a neck pillow, and this one is firm, and shaped just right to my needs. I was nervous to buy it initially due to cost but now I am very happy I did.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Helps TMJ !!
on March 7, 2024
Posted by: Janabb
from Nashville TN
Verified Purchase:No
I've tried many pillows over the years to help my TMJ problem and pain. Nothing has worked and then I saw online that this pillow is best for it. So I tried it. It's very supportive and now I have NO TMJ pain!!! I think you'll experience the same relief.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Waiting for neck pain relief
on March 7, 2024
Posted by: Not convinced
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this pillow after a recommendation for neck pain from sleeping. It's super firm and doesn't conform at all while sleeping. The first week was extremely uncomfortable using it, and I've since given up. I did read that the foam needs to be broken in, but currently this pillow is breaking me in. Will keep trying to soften it up so I can sleep with my neck straight.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Tempur Neck Pillow
on March 7, 2024
Posted by: disappointed
from Culpeper
Verified Purchase:No
The neck pillow is hard as a rock. I am very disappointed in it and was so hoping it would work for me since I have had nek surgery with disc replaced. It would be nice to return or at the least exchange for another pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Really comfortable and cozy
on March 7, 2024
Posted by: atlmomo
from Suwanee, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used tempo pillow before and I changed other brand pillow. Because I used tempo pillow long period time, so I wanted use other brand pillow. Then I felt neck pain and numbness on my right arm. Finally, I realized that pillow was problem. I changed pillow to tempo then all neck pain disappeared. I strongly recommend tempo brand.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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