Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Sleepless nights
on February 23, 2024
Posted by: Sleepless
from Akron, Oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow was not what I expected. Not very comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Buy one if you have a soft bed
on February 22, 2024
Posted by: Goodnight
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've figured out you don't necessarily have to buy a whole mattress to fix your lower back and neck issues. Your mattress is too soft, and this will get worse every year. Your back will stay tense all night bracing itself without enough support from the bed itself, contributing to daily chronic pain. But if you have something comfortable and reliable to hold your head and neck in place, it serves as a scaffold for the rest of your body. It's like a flotation device while you're in bed. And the Temperpedic memory foam does feel like quality. It's been a game-changer for me. I went ahead and bought a small one for my daughter and for my wife. They appreciate it now, but I know they will appreciate it more as they get older.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Wrong Size
on February 28, 2024
Posted by: Tomas
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered a Large thinking it was a Queen or King size in diameter but the size refers to the thickness and this pillow is way too thick. I didn't remove the plastic packing it came in and wanted to return it but Tempur-Pedic does not accept returns or exchanges (even if it was never opened) So now I have a very expensive pillow that I cannot use. Will not ever be purchasing any Tempur-Pedia products... This rating does not deserve any stars. Feeling Ripped Off.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Great product most times
on February 28, 2024
Posted by: Karthik
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is great for neck and shoulder pain but adjusting to the position for side sleepers and back sleepers is a bit difficult. The contour could have been a little more flexible and would have been even more amazing
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Rock hard pillow. Terrible pillow
on February 28, 2024
Posted by: Unhappy
from Houghton
Verified Purchase:Yes
[This review was collected as part of a promotion.] I tried to return this. The website only says in the fine print that only mattresses can be returned. So I am stuck with this rock hard pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Smaller than expected
on February 28, 2024
Posted by: CHFreeSC
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had higher expectations for the product given all other Tempur-Pedic products that we own. have put it onto a shelf as it is not comfortable for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Product is definitely high quality.
on February 28, 2024
Posted by: RockPillow
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] No issue/concern with quality. However, buyer beware as I didn't thoroughly read the 'fine print'. Once you buy a pillow, its non-returnable once you open the product. I never slept on it, but opened it to see if I would like it or not. This pillow is hard as a rock! Wife said just return it. It was then I discovered the 'return policy' is very one-side towards Tempurpedic not the buyer/consumer. You're SOL so-to-speak if you open it. Too many other viable alternatives to this over-priced product with more reasonable return policies to consider. Do you research up front! Don't be me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Granddaughter likes it
on February 28, 2024
Posted by: JMLinco
from Lansing MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] She has been impossible about going to bed for years. I hope this helps.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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