[This review was collected as part of a promotion.] This proved to be too firm out of the box, so I called to begin a return. The pillow had only been in my possession about 10 minutes at that point, but I was told that pillows could not be returned. I had seen the "90-Night Trial" guarantee that said, "If you don't love it in the first 90 nights, you can send it back"--but only after the fact saw that there is an asterisk there, and this does not include pillows. Caveat emptor!
[This review was collected as part of a promotion.] I did the measurement as described on the web page. I bought a medium, but it is too tall. The pillow is also very firm. I am not able to use it. Company policy says I cannot return it which is a shame as every other company allows pillows to be returned. This pillow was replacing a Tempur-pedic pillow I bought from the Sharper Image store. It is not the same.
[This review was collected as part of a promotion.] I was so excited to get a new pillow but it actually gave me a headache...way too hard/firm. Disappointed
[This review was collected as part of a promotion.] My experience thus far has been positive. I use this pillow to hold my head off my bed by a few inches when I'm sleeping. If I didn't have this pillow, I'd likely have to buy a different one. I'm glad I bought the TEMPUR-Neck Pillow and I would do it again. I really like sleeping. It feels good.
[This review was collected as part of a promotion.] My daughter has used this pillow for years and doesn't leave on trips without it . She ordered one for me. This has greatly reduced my neck and shoulder pain allowing a good night sleep . I would definitely recommend.
[This review was collected as part of a promotion.] This is our 2nd Tempur-Neck Pillow! We love this pillow as it truly helps to eliminate snoring! We also love the protective cover and how easily it washes. Thank you for giving us both a better night's sleep!