Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Happy with pillow
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so happy I went with the large but it is still small for a standard pillow case I love it I think it's helped snoring and other alignment issues Occasionally I will get a stiff neck
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not usable for me
on February 13, 2024
Posted by: Not a happy sleeper
from Quincy, MA
Verified Purchase:No
This actually gives my neck pain - even after giving it a try for over a month. Also feels kind of light and cheap.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Not worth the money
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not help with snoring my watch showed showed I actually snored more. Upper neck and head hurt every morning.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Did not fit my neck properly/no exchange provided
on February 12, 2024
Posted by: Kristaps
from Naples, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordered a large-sized pillow according to the measurements provided by Tempur-Pedic. When I tried to lay on it the first day it arrived, it was too big for me even though measurements for my neck and shoulder were supposed to be fit for this size pillow. Contacted their customer service, and the answer was that they do not accept any returns or exchanges for pillows. They only do for mattresses... That's very frustrating as I spend around 100$ for a pillow I cannot use and cannot even exchange for the right size, did not even want my money back. The pillow is not even used; simply tried laying on it once I received it. Not the best experience. Not sure if I will spend more money to buy a different size pillow or just get it from another company.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Too big and a bit hard
on February 12, 2024
Posted by: JoeyW
from Vancouver, WA
Verified Purchase:No
I used the measurements listed and purchased two medium pillows. They are very well made, excellent quality but they are way too big for me and even for my husband. I also think they are too hard. My head barely sinks into the pillow. I would need to try a small to be able to fairly rate this product. I assume it would soften with time but it will always be the wrong size.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Bob Arctor
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Girlfriend had troubles with neck soreness in the morning and this pillow helped to alleviate that. Quite firm and the small is really not that small.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: No good
from Abilene tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is travel size it is so small and hard. I would not recommend this pillow. I was so disappointed. I tried returning it before I even opened the plastic but they would not. Terrible experience!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Height is fine but length is way too small
on February 12, 2024
Posted by: Tried to make it work
from San Francisco, CA
Verified Purchase:No
If purchasing the 3.5 inch, you should know that the length of that pillow would properly fit a child's bed but not an adult's. These are not returnable or exchangeable so please be careful before purchasing a $100+ pillow online. The height is perfect for my neck but as I toss and turn at night, my head falls off the pillow because it is so small. The website gives the measurements for the height of the neck but not the length. The quality of the pillow is great but there is information lacking on the website to be able to properly shop online for a non-exchangeable product.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com