Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
4 out of 5
4
Good but takes a lot of getting used to
on December 15, 2023
Posted by: Najoua
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] It took me a while to get used to it and still find it very stiff, but it has helped my neck for sure. I also would have liked it to be bigger, not taller, just to fit a pillowcase better
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Terrible and Cannot return
on December 15, 2023
Posted by: Achy neck
from North carolina
Verified Purchase:No
This pillow is like a rock. Unfortunately I got two and they would not take either one back , even though ine was still in the original shipping box and had never been opened. Also interesting that I wrote an earlier review with this same comment that was never posted.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Glad to have it back
on December 15, 2023
Posted by: LAW2
from Saint Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is firmer than the first generation neck pillow I bought 20 years ago and took a couple of weeks to get used to that. However after a couple weeks of use I am sleeping better. I notice I don't toss and turn as much at might. The neck pillow changed my life 20 years ago. I developed arthritis in my neck due to whiplash from a car accident and started getting migraines. This pillow helped tremendously with morning neck tension and helped lessen the amount of headaches I got. I went to another tempurpedic pillow about 10 years ago but wasn't fully happy with it and finally came back to the neck pillow again. I won't be using anything else going forward.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Too small and awkward to sleep on
on December 15, 2023
Posted by: Cozy5683
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered the medium based on suggested measurements. Overall, the pillow was too hard and too small. It was not comfortable for me to sleep on. Because Tempurpedic does not accept returns of these kinds of items, I had to just get rid of it and did so after a week of owning it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
I love how firm this pillow is
on December 14, 2023
Posted by: XF bro
from Concord, NH
Verified Purchase:No
I dont like the odd pillow shape but it could be a better version of the cloud pillow if there was an option for a simple firmer version of the cloud pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Didn't work for me!
on December 14, 2023
Posted by: Painful neck
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have 4 herniated disc in my cervical area and I have been in excruciating pain for months! I have spent a lot of money buying pillows and nothing seems to work so far. This one was one of the best so far, but unfortunately is too hard for me, probably due to the pain. I'm waiting to see if the pain subsided to give it another try! I still have hope! I believe that before buying a pillow that is so important for yourself it should be tried before purchasing especially when there's no return!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Too hard - Can only use for a few mins at a time.
on December 14, 2023
Posted by: Sore Neck Sleeper
from Columbus, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is good for when you first lay on it, and instantly can feel pressure/tension release at the neck and base of the skull. However, after a while, the firmness of the pillow becomes too much and starts to be uncomfortable. This is my experience with the medium sized pillow. Also not too happy that the pillow cannot be returned or exchanged. I would like to try the small sized pillow as that might be the better fit for me, but don't want to spend that kind of money on another pillow! Lastly, the length of the pillow is rather short.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best Pillow Ever
on December 14, 2023
Posted by: Happy Sleeper
from Austin
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used this pillow since the early 1990s per my chiropractor's suggestion. The improvement in my sleep was immediate: neck pain disappeared and sleep improved. I've never slept on a regular pillow since. Thank you Tempurpedic!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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