Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Chrizy
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has really helped with my neck pain since I started using this pillow. My neck had been "clicking" for a couple of months, had even been seeing a chiropractor for this. After using this pillow my neck is barely making the "clicking" sound any longer and I feel more well-rested in the morning!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Wishful thinker
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] In 1999 we purchased our first Tempur-Pedic contour pillows (and bed) and loved them. 2023 time for a renewal. We decided to try out some natural latex pillows in an effort to be more eco-friendly in our purchase. We went through three natural latex contour pillows and found each of them gave "push back" to your head, straining your neck and back (ouch). We were able to return and get a refund of our money in each case, so that was ok. We decided to revisit Tempur-Pedic again and went to the local store, only to find they only sold ones with gel inside to keep your head cool. We live in the north and don't need help keeping cool especially in winter. So I went online to the Tempur-Pedic website and found the "Original Contour Pillow". We took the measurements they instructed and purchased 2 medium pillows. They arrived promptly. Packed in a shrink plastic, I took it out of the box and tried it out (plastic still on). It felt great. I took it out of the plastic and poof it got bigger (higher loft). We shared the pillow for a week each and both found it to be supportive but it is very firm and hurts your ear when lying on your side. As for lying on your back, again it is too firm and causes my head to feel pulled all the way down to my mid back. The shape is excellent but the hardness is certainly not. It is not like the original pillows (as advertised) we had from 1999, in the least. I knew Tempur-Pedic did not offer a return policy but tried calling to see if we could return the unopened one that still sits in the living room. The answer was no. I thought that to be rather unreasonable being it is completely untouched - still in the box. I would not recommend Tempur-Pedic to anyone based on that, and how uncomfortable the pillow actually is. Alas, my search for a soft yet supportive contour pillow, still goes on (is that really to much to ask for?)
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Comfortable
from Piece county Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have neck issues and this neck pillow is superior to the 2 other brands I have used
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from San Diego, Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow seems to be a great choice for me but the pillow is really hard and uncomfortable at first. It's hard to get used to but once it softens, I'm sure it is going to be my favorite since the first night's sleep was good.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Quality has changed since a few years ago
on November 2, 2023
Posted by: Angela
from Los Angeles
Verified Purchase:No
My boyfriend bought this pillow around 5 years ago. I tried his and LOVED it! I have chronic neck pain/tension, and it was the only pillow I've tried that I've been happy with and offered enough support. I bought one of my own last year. However, the one I bought feels COMPLETELY different than the one my boyfriend has, despite us both buying the same one directly from Tempurpedic. The one I have is extremely hard and uncomfortable. We even tried methods to "soften" it but nothing helped. To this day, I haven't even used the one I bought even once. Very disappointing as I spent so much money investing in this product; but it appears they have changed their product/formulation for this pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Pain Free
from Williston, VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow helps relive my pain from neck arthritis. It would be nice if it was a few inches longer.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Quality and comfort
on November 12, 2023
Posted by: Happy Sleeper
from Madison, WI
Verified Purchase:No
I was given this pillow as a courtesy product when I purchased a tempur pedic mattress more than 10 years ago. The pillow has lasted that long, but has finally worn down. So, I am replacing it. The contour version gives excellent support for sleeping on both your side and back.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: L
from Rockville, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow provided much better neck support, and alleviated the discomfort my wife was waking up with each day.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com