Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5 out of 5
5
Medical necessity
on May 28, 2023
Posted by: Roger
from Osceola, Wisconsin
Verified Purchase:Yes
I suffer from whiplash, and your pillow helps me to wake up without a headache
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Love the product. Game changer for side sleepers
on May 26, 2023
Posted by: Mr. Sandman
from Boca Raton
Verified Purchase:Yes
I used to wake up with neck and trapezius pain. Went to the chiropractor constantly to resolve the issue. As it turns out, I just needed this pillow. No more neck pain, no more muscle aches. This pillow is a must.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not what I was expecting
on May 26, 2023
Posted by: Neck can't get a break
from Seattle
Verified Purchase:Yes
I got two of these pillows after sleeping on a pillow that looked like these.. ended up being a different pillow brand. These are sooooo stiff it kills my neck .. I don't use these ever and wake up with a goodnights rest. Stiffness kills my neck. Was considering using them as a skid steer seat since it's not going under my head
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Great pillow I wish there was a king size
on May 25, 2023
Posted by: Diego
from Atlanta
Verified Purchase:Yes
The pillow is really comfortable. Exactly the firmness I was needing. The only problem is that when I bought these, there was no king size and they are a bit small
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
The small pillow is too big for my short neck
on May 25, 2023
Posted by: Petite
from Ashevill, NC
Verified Purchase:Yes
I am 5 ft tall with a short neck. I bought one of these pillows years ago at Brookstone in what they referred to as a pediatric size and is was wonderful! The current tempurpedic website did not appear to have that option so I bought the small size which just doesn't fit. I passed my pillow on to my adult daughter who likes it very much
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not the way they used to make it
on May 25, 2023
Posted by: Unhappy Repeat Buyer
from Arlington, VA
Verified Purchase:Yes
I replaced my two original Tempur-Pedic pillows. One was the soft pillow, now Symphony Pillow, and the other was the medium foam pillow, now neck pillow. I am sad that the quality and offerings have gone down hill while the price has increased. For starters, these two pillows are tiny! My original pillows were both 25" long. Now, the Symphony Pillow is 23" and the neck pillow is 19". Both are an inch less than advertised. I guess this is on me for not realizing they were different sizes, so buyer beware. Given the size differences, they look funny on the bed. The washable encasement is a new/different material too, which makes the pillows fall out of their pillow cases every night. So for these pillows, you need a zip case or one that opens in the middle of the back, not the traditional ones that have an opening on the side. Lastly, they are much less soft than advertised, especially compared to the ones I replaced. The Symphony is advertised as "soft," but it keeps its form. The Neck-Pillow did not come in medium, only firm. So again, this one is one me, but it really is FIRM. I wish there was a trial period or returns. I understand this is a personal item, but it comes in an encasement, so surely Termpur-Pedic can repackage the pillows with a new encasement and re-sell as new. If these were refundable, I would return them both :(
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Total waste of money
on May 25, 2023
Posted by: Grumpy sleeper
from Dallas, TX
Verified Purchase:Yes
I bought the Tempur-neck pillows for some extra support to my neck and after using it for just 2-3 nights I started to have severe neck pains and now after paying that much for the pillows, paying to the doctor and massage therapists. Tempur won't take them back or refund per their policy!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not comfortable
on May 24, 2023
Posted by: Unhappy Sleeper
from Memphis, TN
Verified Purchase:Yes
Super uncomfortable to sleep on... tried to send it back but the free returns only applies to the beds apparently. I do make use of it by using it as back support when sitting in bed but I couldn't even sleep on it for a nap!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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