Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.1
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
78
4 Stars
17
3 Stars
25
2 Stars
20
1 Star
63
50%of customers recommend this product.
(
102 out of
203)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
Not the same
on December 31, 2025
Posted by: Unhappy customer
from Boerne, TX
This pillow is not the same quality as the previous one I bought a few years ago. Very disappointed at you cutting corners on the product.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Toss and turn? Pass on this pillow. Legit pain in the neck.
on January 1, 2026
Posted by: Sad consumer
from NY
I spent a ton of money on pillows and a topper and was so hopeful and excited when they arrived. That excitement lasted about 45 minutes into sleeping, when I realized that trying to roll over left me off the pillow entirely. It’s small — like, shockingly small.
Trying to flip or rotate due to the curve of the pillow.
Honestly, it’s hard for me to believe that people actually like these pillows. I’d suggest passing on all of them, because I also bought the Tempur-Neck and Cloud Adjustable pillows, and they were just as disappointing.
Trying to flip or rotate due to the curve of the pillow.
Honestly, it’s hard for me to believe that people actually like these pillows. I’d suggest passing on all of them, because I also bought the Tempur-Neck and Cloud Adjustable pillows, and they were just as disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
New ones not as “hard” as ones in the best!
on January 1, 2026
Posted by: Broken sleeper
from SC
No breaking in needed with these, unfortunately! I’ve been using these pillows for over 20 years. These are by far the softest “new” ones ever. Do not have the support I was looking for. . Thrilled to finally have a sale on them and now I’m not happy😡
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Too firm
on January 1, 2026
Posted by: Sara
from Illinois
I wish I had understood from the description how firm this pillow actually is. I can't use it or return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Durable Quality Pillows
on January 1, 2026
Posted by: Comfy Pillow Dad
from Dallas, TX
I’ve used these pillows for over 27 years, and I’m only on my second pillow. My daughter liked mine so much, I got her one for Christmas and expect it will be used for years to come.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Love tempurpedic
on January 2, 2026
Posted by: Vicki
from Geneseo
I’ve had Tempurpedic pillows before and can’t sleep well without them. This time I ordered online and the pillow is a little too small. It’s difficult when you can’t actually see the product.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not long enpugh
on January 3, 2026
Posted by: Can’t sleep
from Eagle, Colorado
I would love to return it. I got bogo free and my Wife hasn’t tried hers. I prefer a regular pillow instead. Also the pillow isn’t long enough like a king size pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Well constructed but no help to me
on January 3, 2026
Posted by: Metalman
from Frewsburg
This very expensive pillow was purchased to try and relieve neck pain during sleep. I had high hopes for this pillow but after several weeks use I had to stop using it. It offered no relief. I would have returned the pillow but Tempurpedic does not accept returns on pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC