Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Very disappointed, not the same
on July 14, 2022
Posted by: Lack of Sleep Now
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have purchased many Tempurpedic neck pillows for many years and they were the best, the only pillow I could use. However, this pillow has changed and now it is way too hard, like a rock, even in a warm room, I bought two of them and now neither of them are usable because they are so hard, and they are not returnable. Total waste of money! Very different from all the other ones I have purchased and loved.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Total relief of neck and shoulder pain
on July 14, 2022
Posted by: Kinked Neck
from Chelsea, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a disk issue in my upper neck that causes pitched nerves down into my shoulder. After sleeping on this pillow I've experienced a ton of relief from the nerve pain. It did what I was hoping it would do. Best pillow for neck support by far. Worth the money. My only complaint would be that it is a little tall when I sleep on my back but it's perfect when I'm on my side which I am majority of the time.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Every bit is wonderful as I was told it would be!
on July 20, 2022
Posted by: Challenged Chef
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Every bit is wonderful as I was told it would be! When my cousin had to evacuate due to wide fire, I asked what she took with her. She said just my Tempur-pedic neck support pillow. That praise enough for me so I bought one that I love. My sleep improved from Night One!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Sturdy Support, Hard on the Head
on July 20, 2022
Posted by: No more neck pain!
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Tempur Neck Pillow provides solid support, especially around the neck. I have the medium one. Because of this pillow, I no longer wake up with neck or back pain! However, it is a little hard on the head. So sometimes, I wake up with headaches because of how hard it is. It sometimes hurts so much that I often have to switch between pillows in the middle of my sleep. But perhaps, this is because I have only had the pillow for a short while (~2 months)? Hoping it gets softer in time.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
My neck loves it
on July 19, 2022
Posted by: Keeping It
from Omaha, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] My neck feels great but the pillow is quite firm. Sometimes when I sleep on my side I will have some ear pain but not enough to give it up.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Neck pain almost gone
on July 18, 2022
Posted by: Dr. Ithaca
from Ithaca, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a physician and I have neck pain. I was a front sleeper. I had to stop that when the neck pain started. Nothing else worked. I used the TEMPUR-Neck Pillow and my neck pain is 90% better. I have not lived with chronic pain before - though I have watched many patients suffer. This pillow allows me to side sleep or sleep on my back. I have not had to use any pain killers, get PT, do neurosurgery. Just the right pillow. Maybe this is not for ever, but for the moment I am happy
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too hard and too small
on July 18, 2022
Posted by: C
from New Jersey
Verified Purchase:No
The pillows are really hard and tiny. I was extremely surprised when I received the pillows. Customer service don't do anything about returns or refunds so I just have to eat the cost and buy new pillows. This is ridiculous!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Excellent quality nice and firm
on July 18, 2022
Posted by: Great sleeper
from Lake Wales Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow has helped relieve my neck pain in just a few days. Excellent thank you
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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