Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
3
second purchase of this pillow
on March 3, 2016
Posted by: cj
from ms
I love this pillow for side sleeping. It's great for a while but then it loses it's sturdiness. This is my second purchase. I may start looking for another pillow for a replacement.
Pros: Comfortable, Good Support
Cons: doesn't hold shape for very long.
I would recommend this to a friend!
Response from tempurpedic.comBy tempurpedicpwr, tempurpedicpwr, April 28, 2026
It sounds as though you may have a warranty issue. We are happy to help you file a claim over the phone at 800-821-6621 or if you prefer, you may file using our easy online claim form at http://www.tempurpedic.com/customer-service/warranty-claim-submission.asp
Written by a customer while visiting tempurpedic.com
Customer Rating
3
very very comfortable, but still smells like fresh paint
on March 31, 2016
Posted by: SciFi7
from San Diego, CA
Verified Purchase:Yes
for me, absolutely amazingly comfortable to sleep on, but I worry about the fresh paint smell, now six weeks out. If you roll over onto your stomach, with your face near the pillow, it is a very noticeable smell. You have to wonder, what is the smell? Is it dangerous? Even if it is not dangerous, why should my pillow smell like paint? It should either have no smell at all, or smell like bed linens, not paint.
Pros: Comfortable, Durable, Good Support, Holds Shape
Cons: still smells like fresh paint (six weeks out), the paint smell, is it dangerous? Big worry
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Pillow Smell
on February 26, 2017
Posted by: Juan
from MN
I don't doubt that the pillow is good for your neck but the smell is unbearable. I am trying to get it out with baking soda but yikes!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
We take our pillows with us everywhere!
on May 12, 2017
Posted by: Deb
from Charlotte, NC
The moment we received our pillows as a gift years ago we were hooked. We've taken them with us everywhere (even when we moved to Africa for two years) because we never sleep well when we don't have our pillows. My sleep quality definitely improved once I started sleeping on my tempur-pedic neck pillow!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Perfect Pillow for side sleeper especial
on June 6, 2017
Posted by: Arra
from Colorado Springs
I was always in a bad mood when I woke up because my arm would fall asleep and my whole upper neck/shoulder area would be sore. From the 1st day I used this pillow, I woke up not focused on my body pain. It helps so much and I don't have to toss & turn all night adjusting my pillow! (I HIGHLY RECOMMEND TEMPUR-NECK PILLOW)
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Perfect Pillow for side sleeper especially!
on June 14, 2017
Posted by: Arra
from Colorado Springs
I was always in a bad mood when I woke up because my arm would fall asleep and my whole upper neck/shoulder area would be sore. From the 1st day I used this pillow, I woke up not focused on my body pain. It helps so much and I don't have to toss & turn all night adjusting my pillow! (I HIGHLY RECOMMEND TEMPUR-NECK PILLOW)
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Just "Right"
on July 1, 2017
Posted by: AnnMarie
from Rhode Island
Switching to a TEMPURPEDIC pillow is an adjustment, but worth it! I did try the Neck Pillow and the Contour Side to Back Pillow; however, these 2 pillows were too high for my personal comfort. I tried the Travel Neck Pillow and it was PERFECT. My chronic neck pain was eliminated. What a relief
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5
The only pillow for me!!!
on July 1, 2017
Posted by: RJ
from Norwalk, CT
This is the best pillow for me because I if I don't use this pillow I wake up with neck pain and/or a migraine. I love it so much I purchased a second one to take with me when I travel. I never go anywhere without it even if just for one night. Buy it you won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com