Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Too small and hard as a rock
on December 10, 2021
Posted by: Shelly
from Ft Lauderdale
Verified Purchase:No
It's extremely tiny. Doesn't fit any pillow case. Also, way too firm. I don't even use it. No one in my family likes it. I have 2 pillows I bought years ago from you that I love. Can't find it on your website
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Long standing product
on December 9, 2021
Posted by: Junie Moon
from Spring Lake Heights, New Jersey
Verified Purchase:No
I have been using this product since the 1990's so yes I am so very pleased with it. My Tempur-Neck Pillow is my pillow of choice and would have no other.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Incredible product, unbelievable service!
on January 27, 2022
Posted by: Delightfully Astounded
from Everett, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband got me this neck pillow because I have suffered from chronic neck and shoulder pain for over 20 years. He got BOGO On the wrong size (medium) and a quick online chat with Tempur-Pedic customer service allowed us to exchange the sealed unused one for the right size. So now we are both enjoying our improved sleep! I can't say enough great things about our amazing experience with both the product and company. 10/10 I believe everyone should deal directly with this company. Thank you Tempur-Pedic!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Neck Pain
on January 27, 2022
Posted by: Raj
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I tried using this product for a couple of weeks and it made my neck hurt more and more with each passing day. Finally, I could not take it anymore so I bought a different pillow from a competitor. I have no option to return this pillow so I have just stuck it at the back of my closet.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Nothing like the original
on January 27, 2022
Posted by: L.J.
from Denver 80222
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used Tempurpedic for 20 years and this new size large has considerable less support ..hopefully they bring back the original..because they wont let you return them. I wont buy again
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Perfection
on January 24, 2022
Posted by: PerfectNeckPillow
from SoCal
Verified Purchase:No
When necessary, I can make it through the night on most pillows. But the first night I put my head on my TEMPUR-Neck pillow I knew there was no more "make it through". When my head hits the pillow there's no adjusting, squeezing, or moving. It's as though it was custom made. Perfection! Mine is a large, wife's is medium. On the couple times we've switched we're like Goldilocks, trying to figure out why it's not "just right". Switch! Ahhhhhhhh.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Literally terrible
on January 23, 2022
Posted by: Disappointed and neck pain
from Austin Texas
Verified Purchase:No
If you want to sleep on a cheap piece of rock please but this off me. I got two for the price of one and I understand why now. I have had my other temper-pedicure pillow for like 10 years and I loved it but I lost it traveling... so I bought a new one the same one but this isn't isnt even memory foam it's like a brick. I'm disappointed... well guess I have to find a better brand :/
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too Small and Awkwardly Shaped
on January 23, 2022
Posted by: Gab
from Seattle, WA
Verified Purchase:No
I followed the size guide and bought the small, and I'm very petite so I figured that it would be the best option , but the highest part of the pillow was only like 3 inches and the rest is super flat so my head is tilted back at an uncomfortable angle. This would probably be better for back sleepers but I read it was good for side sleepers. However my shoulders are still scrunched up because the pillow is too low and the neck bump is awkwardly shaped and doesn't fit comfortably. I can't believe this costs so much. I hope I can return it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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