Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
3
Ok but not as good as the original Tempur-Pedic neck pillow
on December 23, 2021
Posted by: Tempur-Pedic enthusiast
from Coral Springs, FL
Verified Purchase:No
The first neck pillowTempur-Pedic had about 15-20 years ago was much more dense and heavy. I still have two of them. Like the original, I like the shape of it. I wish they kept the same Tempur material for this latest version.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Not like they used to be
on December 22, 2021
Posted by: 123
from OR
Verified Purchase:No
My previous Temour Pedic pillow was never as hard as the new one. Also the contours ace more pronounced in the new one which makes it less desirable for me. As a result, the new pillow as been resigned to the shelf, and considered a wasted expense. I'll continue to use my old Tempur Pedic despite the fact that it's on its last legs. Too bad they changed the design of the original.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not the same as ten years ago
on December 21, 2021
Posted by: Jim
from Michigan
Verified Purchase:No
I bought a few of these around 2007 and they have been my favorite pillows of all time. Your head sinks in and is perfectly supported. This new one is nothing at all like the old ones. It is way too firm - your head doesn't sink in at all. I got really bad neck pain after one night with this. It feels really not all like the classic Tempur material and more like a generic off-brand firm memory foam. I'm extremely disappointed, but very thankful the original three pillows are just as good as the day I bought them!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not as good as previous ones. So disappointing.
on December 21, 2021
Posted by: Disappointed long time customer
from Santa Fe, N.M.
Verified Purchase:No
We have used this exact Tempur-pedic neck pillow for at least twenty years. About every two years we would replace them. It was a life saver for my neck problems. Both my husband's and mine are an extreme disappointment as they are hard as a rock. My husband went so far as to sit on it for a 2 hour car trip and he says it's better but nothing like the ones we are used to. There is no "memory" in this pillow. It doesn't give. It's just hard. Such a disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Pillow very hard!
on December 21, 2021
Posted by: Jbelle
from Brecksville Ohio
Verified Purchase:No
I have been using the pillow because it was expensive. It is way too hard for my liking and probably won't be using for much longer.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Neck and shoulder pain gone
on December 17, 2021
Posted by: Kilbasa
from Falls Church VA
Verified Purchase:No
The tempur-neck pillow has relieved my neck and shoulder blade pain issues. I also use a cpap machine and the neck pillow allows to sleep more comfortably while using a mask
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
TEMPUR-Neck Pillow
on December 12, 2021
Posted by: Unhappy sleeper
from Sterling CO
Verified Purchase:No
I know what a good reputation your company has and am very disappointed that I can't give you a better review. The pillow is so hard and I have tried it numerous time to try to like it but to no avail. So right now it is laying in my closet. SK
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Waste of money
on December 12, 2021
Posted by: Hate to waste $
from Va
Verified Purchase:No
Wish I had read the reviews before purchasing. I have owned the same pillow in the past and loved it. This newer version is way too firm and much bigger. I'm unable to use it. Wish I could get a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com