Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
2 out of 5
2
Not what I expected
on May 12, 2021
Posted by: Still not sleeping
from FL
Verified Purchase:Yes
You should know this pillow is small. The size is only based on thickness. Length wise the pillow is very small. At first the pillow helped me but within a couple of weeks it was causing more neck pain than I had before. I found out this was because when I'm sleeping I change positions. If you don't stay in a perfect posture this pillow will not work for you.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Very very hard pillow
on May 11, 2021
Posted by: Jane
from Rhode Island
Verified Purchase:Yes
I wanted firm but be aware this pillow is EXTREMELY firm! I like the shape but it's just too hard for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard and Uncomfortable
on May 11, 2021
Posted by: Aching Ear
from Mi
Verified Purchase:Yes
This pillow is hard and your head will not sink in like memory foam. I'm a side sleeper and my ear hurts when I tried this pillow. No returns or exchanges for a softer pillow allowed either. Also, the larger contour is too large and the smaller one is too small. All around poor design, and the pillow has not gotten any softer with regular use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
comfort
on May 9, 2021
Posted by: Edward
from Andalusia, PA
Verified Purchase:Yes
following your chart measurement i selected a large size pillow. Not only it is too high but also much too hard. for me, it was a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Size chart inaccurate. Rock hard. Lost trust in brand
on May 8, 2021
Posted by: Sleepless
from VA
Verified Purchase:No
I've owned numerous neck pillows and replace them every few years. I purchase them locally at a store that accepts returns. This time I ordered directly from Tempurpedic website using their measurement guide. Turns out that the pillow I ordered (size Large) was way too big for me. Its bulbous. shape and size contributed to a great deal of neck and head pain despite my best efforts to adapt. I then ordered a smaller size (Medium) which is unbearably rock hard and impossible to sleep on. My ears and jaw ache when sleeping on my side. The Medium pillow is "Extra Firm" according to the box. I did not have the option to choose my preferred firmness when ordering and never would have chosen Extra Firm! The first (Large) pillow I ordered was labelled "Standard" though nowhere on the website description are there options for choosing firmness. I've happily relied on Tempur pedic neck pillows for years and never had problems like this before. These new pillows are not made from the same material as the older ones. A complete waste of money since my family members also find them too uncomfortable to sleep on. Sad to say, I've lost my trust in this brand.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
35 and just understanding the value of a real pillow.
on October 25, 2021
Posted by: Amy B
from Hood River, Oregon
Verified Purchase:No
My dad recommended this pillow when I complained for the 85th time about neck pain from an old whiplash injury. Knowing full well that I'm too cheap to drop $$$ on something like this, he sent it to me as a gift and it's changed my life. As soon as I put my head in the valley of this pillow with my neck supported for the first time in 35 years... I drooled. Stunned into silence. Finding deep peace and tranquility. Now it goes with me everywhere (which is mostly nowhere because.. pandemic..). BUT! When I do travel again, I will feel absolutely no shame in checking a bag with 30% of the space devoted to this dreamboat of a pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great pillow for tension headache sufferers
on October 25, 2021
Posted by: Chad
from Indianapolis, IN, United States
Verified Purchase:No
Have been dealing with tension headaches and nothing was helping. My physical therapist suggested looking into a more supportive pillow. I settled on the Tempur pedic neck pillow. My measurement was 7" and I got the large. The first 1-2 nights I wasnt for sure since this is a firm pillow. After that I loved it and will never use anything else. Give it a fair chance and let your body adjust to this firmness level.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
A more substantial version of my previous pillow
on October 23, 2021
Posted by: Stiff old curmudgeon
from Atlanta
Verified Purchase:No
A more firm contoured pillow with a porous cover. This pillow supports the neck like no other. It is cool and while malleable rapidly restores it's shape .
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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