Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
2 out of 5
2
Neck Pillow
on June 4, 2021
Posted by: DP
from PA
Verified Purchase:Yes
Although the pillow has helped the pain in my neck, it is very uncomfortable, feels like my head is laying on a brick! Therefore, I do not sleep well because I am uncomfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Way Too Firm
on June 3, 2021
Posted by: Too Firm
from Atlanta, GA
Verified Purchase:Yes
At first, the pillow seems very comfortable and adjusts to your neck and seems just right, but after several nights sleep, I started to get sore neck muscles due to the pillow's firmness. Found this pillow very incompatible with stomach and side sleeping also. I turn a lot in my sleep and would wake in the morning with sore neck muscles and headaches. If you just sleep only on your back, in one position, it might work for you. If this pillow were offered in a softer version, yet still supportive, it would work much better for the way I sleep.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
So small for a king sized bed
on June 3, 2021
Posted by: Peaceful sleep
from MI
Verified Purchase:Yes
Very hard to the point that it hurt my neck and it's now in the basement. I was honestly so disappointed, I wish I can still return it and get the soft gel one instead.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Pillow is too firm
on June 3, 2021
Posted by: No help for this side sleeper
from Bed
Verified Purchase:Yes
I bought two pillows for husband and self. We both have broad shoulders and sleep on our sides. Did our measurements and purchased pillows based on results. We both did not make it through the first night with the pillows. Pillows are extremely firm and we could not get comfortable. I tried again a couple nights later using the smaller side of the pillow. Did not make it through the night. I have a similar type pillow that was much cheaper but wore it out in less than 2 years. We have other temperpedic pillows we've used for 6 years. I thought this was an answer to our needs. Instead they now are on the guest bed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Pretty Uncomfortable
on June 2, 2021
Posted by: Not Satisfied
from NM
Verified Purchase:Yes
I was looking for a pillow that would help with typical neck discomfort that I have in the morning and something that would help with my head position while sleeping to improve snoring. Not only am I continuing to have neck pain in the mornings but the pillow is also pretty uncomfortable. I recently started stacking a second pillow on top of this one to slightly improve the comfort.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
What happened to quality control?
on May 20, 2021
Posted by: Wants the old Tempur-pedic quality back
from Boston, MA
Verified Purchase:Yes
For the couple of years, Tempur-pedic neck pillows have been losing their support way too quickly. They are expensive and I had to replace them about every 6 months. The latest one that I bought is the hardest foam ever. It's not really even memory foam and has very little "give." It made my neck and head hurt. I'm trying to find a company that makes a firm, supportive neck pillow that is consistent and lasts a reasonable amount of time for the price.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Much too large
on May 20, 2021
Posted by: John
from Michigan
Verified Purchase:Yes
Thought I had pretty broad shoulders, so I got the large thinking I have a big gap to cover as a side sleeper. Much too firm (I had the original years ago and don't remember it being this stuff) and much too big. Useless for sleeping, but because there's no refunds so I'm just using it as a meditation cushion.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Does not work for me
on May 19, 2021
Posted by: Xiuzhen Chen
from NY
Verified Purchase:Yes
I eventually got the small one. It is too shallow for sleeping on the side and too high to sleep on the back. It is the worst experience I have ever had with pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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