Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5 out of 5
5
This is my 3rd Tempurpedic neck pillow
on October 19, 2021
Posted by: Beach-bound Heather
from Tucson, AZ
Verified Purchase:Yes
I love my Tempurpedic neck pillow. My doctor had recommended I purchase one because I had so many issues with my neck. Needless to say, it was one of the best decisions of my life! My first two pillows were the small size and this time I bought a medium. When I first started using the medium size pillow, I felt it was much firmer than my smaller one and I wasn't sure I liked it. Now I don't notice the difference so much, and my neck is still very happy! I would highly recommend this pillow to anyone with neck Issues. It may take a little time getting used to it, but once you do, you'll never want to go back to a traditional pillow!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Very disappointed
on October 18, 2021
Posted by: VickieB
from California
Verified Purchase:Yes
The pillow I ordered was so firm it hurt my neck. I gave it away
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Hard
on October 17, 2021
Posted by: Emily
from Virginia
Verified Purchase:Yes
It provides good support for my neck but is so hard that I can't use it all night without getting a headache.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too firm and uncomfortable
on October 17, 2021
Posted by: Ricky
from 92078
Verified Purchase:Yes
My wife ordered 2 of the TEMPUR-Neck pillows and they are way too firm and uncomfortable. They are not returnable, so don't waste your money on these.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Good quality, but too stiff for me
on October 14, 2021
Posted by: Fragile Neck Lady
from Pittsburgh, PA
Verified Purchase:Yes
I need good neck support while I sleep and have been searching for a pillow that would give that to me. These seemed like the perfect fit. I bought 2 for the price of 1 on a sale weekend and got a medium and large size because I was between sizes. I slept on the large first, and it was too big/kept my head and neck at a weird angle. So their recommendation to go to the smaller size if between sizes is accurate. Next, I slept on the medium size for a few nights. Each morning I woke up with all my neck muscles tight and stiff. I've read that this can happen with super firm pillows because your neck muscles fight against the hard surface and never fully relax. This was true for me. I also had my wife try these pillows and she reported the same stiff neck. Unfortunately, this means that these pillows will be going in the guest room as an option for when we have people stay over. Maybe someone else will find it to be their dream pillow. Overall the construction quality of the pillows was very high and I imagine they would have lasted a long time had they worked for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Stiff, awkward, no refund
on September 11, 2021
Posted by: No thanks
from WI
Verified Purchase:Yes
I tried this pillow for several nights after prolonged (months) neck and back pain from sleeping, and it was just awful for me. I willed myself to like it and have it help because of the brand and price, but that did not work. Then customer service told me that they don't do refunds on accessories, which the pillow is considered. Maybe works for some, but I am disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Stiff and too high
on June 28, 2021
Posted by: Renae
from Las cruces NM
Verified Purchase:No
I just bought this pillow in size medium. I absolutely HATE IT !!! The foam is super stiff and the thicker part is absolutely TOO HIGH. This is the second time I've purchased a tempur pedic pillow and will not waste my money again.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not a good pillow
on June 28, 2021
Posted by: Unhappy customer
from California
Verified Purchase:No
I spent the extra money to purchase this pillow, because I wanted relief from neck pain in the morning. Based on the description and reviews, I thought this pillow would help keep my spine aligned while sleeping since I am a side and back sleeper. It did not do that, it's extremely uncomfortable and I couldn't make it through more than an hour before switching back to my cheap pillow. Also, based on my measurements I was told to purchase a small pillow, which I thought would just mean the "bump" on the pillow would be small to accommodate proper spinal alignment, but the pillow itself is actually very small. They could easily make the "bump" on the pillow the appropriate height while still making the pillow a normal size to fit in most pillow cases. I am very disappointed that I cannot exchange this pillow for one that might be better suited for me especially with the cost. I do not recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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