Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
HARD, HARD, HARD
on August 29, 2021
Posted by: Amy
from SC
Verified Purchase:Yes
If you are expecting this to be the comfortable pillow of years gone by, you'll be sorely disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard as a rock
on August 19, 2021
Posted by: Neck ache
from VA
Verified Purchase:Yes
I bought the same exact pillows a year ago, but recent purchase for guest room arrived for visiting family with "same" pillow (left at home) and they were unable to sleep on it; caused neck strain and headache. Something has definitely changed and not for the better.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Incredibly uncomfortable
on August 18, 2021
Posted by: Eh
from Los Angeles
Verified Purchase:Yes
Pretty terrible. Extremely hard pillow. Expensive. Can't return it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Looks are deceiving
on August 17, 2021
Posted by: Cat
from Tioga county, Pa
Verified Purchase:Yes
Looks comfortable, however it is so hard that it hurts the ear your sleeping on
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Material isn't reliable anymore!
on August 15, 2021
Posted by: Chelsea
from Rochester, Minnesota
Verified Purchase:No
Changed the entire product. I replaced my neck pillow I had for years, and the quality of the pillow received doesn't support my neck, it is worse than I ever imagined. So I am using my "old" original neck pillow from years ago, still to this day! So disappointed in the products that I am looking elsewhere for a neck pillow. They say it is firm but it is quite the opposite and will not be coming back.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
What happens to the quality?
on August 14, 2021
Posted by: Lu
from California
Verified Purchase:Yes
This is my 4 neck pillows with temper-pedic, but this one came in a plastic wrap with no box. The firmest is not there and the softness of the material. It's a rough and and flat pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too Hard
on August 11, 2021
Posted by: Jay
from Boston, MA
Verified Purchase:No
I had this same model for years and it was great. The newer version though is way too hard. They must have changed the material. After having it for months it still never softened. I wake up with neck discomfort.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great support
on October 19, 2021
Posted by: Gio
from Redlands, CA
Verified Purchase:Yes
I noticed that I had less neck pain when I would wake up in the morning. Sometimes I take a break using the pillow and it helps with neck pain as well.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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