Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Very small
on July 20, 2021
Posted by: Sandy
from Claremont NH
Verified Purchase:Yes
Order two set of pillows, very small like baby pillows, no exchange allowed nor refund.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Uncomfortable and Un-returnable Pillow
on July 19, 2021
Posted by: Uncomfortable Sleeper
from California
Verified Purchase:Yes
The pillow is really hard and uncomfortable. These can't be returned either so if it doesn't work for you then you're stuck with it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Disappointing
on July 15, 2021
Posted by: JM
from Houston, TX
Verified Purchase:Yes
I'm 6 foot tall, 190 pounds and I bought the medium neck pillow. The pillow is too narrow. My head didn't fit in the curve of the pillow and the bump that goes under your neck forces you to sleep on your side always, that is, you can't sleep on your back because the bump is too big and pushes your neck up too much. I took advantage of the two for one deal and gave the other pillow to a friend. He had the same problems. It's just not a comfortable pillow. What's worse is that there are no returns on pillows :(
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Wanted to love these
on July 12, 2021
Posted by: Unhappy
from Onancock
Verified Purchase:Yes
After friends told us they purchased these and how much the loved them and all the benefits they were seeing, we decided to order one for each of us. We tried them and both of us hated them. They were too hard and not comfortable. Our friends said that it took a bit to get accustomed to them so we tried them again. They have now found a home under our bed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
A disappointment (way to hard)
on October 11, 2021
Posted by: A disappointed user
from Boston
Verified Purchase:No
The pillow is way too firm. With it I forgot about my neck pain because I got a terrible headache. I couldn't even sleep through the night. It is a pity that the item can't be returned and has to go to the trash after being used just once...
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Terrible
on October 9, 2021
Posted by: Awake all night
from Syracuse, NY
Verified Purchase:Yes
Why do you have to give a product one star when it deserves zero? Extremely uncomfortable and one of the worst night sleeps I have ever had. If you want a free one you can look in my dumpster because that is where it's going.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too small
on October 5, 2021
Posted by: Disgruntled sleeper
from Syracuse, ny
Verified Purchase:Yes
I measured myself and the pillow per specifications and it was too small. I reordered the next size up and it was still smaller than the previous version I have of the same pillow. Sizing has changed dramatically over the years. Unfortunately they don't take returns on pillows and local retailers don't have the ergonomic pillows in stock. Save yourself the hassle and the money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Product Has Changed
on October 4, 2021
Posted by: Nmurley
from Poughkeepsie, NY
Verified Purchase:Yes
I have purchased a few Tempurpedic pillows over the years. This one is not the memory foam, which helped me so much over the years. The previous ones, you would kind of "melt" into. This is just "springy foam". It is constructed well, but definitely not the same. Instead of helping my neck, it hurts it. I would gladly pay twice the price for the original formula. If you sell the original under another name, please let me know.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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