Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
What happened to the original? This one is awful
on February 28, 2021
Posted by: Beth
from San Clemente
Verified Purchase:No
I've been purchasing these for years and years. Now the material is stiff and unfriendly.. there is no give to it. If this is the new idea of an improved memory foam, you have failed. Miserably uncomfortable now. Ugh. Why do companies think they need to improve a good thing? Or was this your attempt to save money? Either way it's a huge fail.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Migraine Still There
on February 25, 2021
Posted by: Hard As A Rock
from Lawrenceville, GA
Verified Purchase:No
I ordered this pillow because I have neck pain and migraines when I wake up in the morning. I googled best pillow for people that have neck pain and headaches and this was the number one pillow. So I bought one. It came, I slept on it, it was so firm it hurt for me to sleep on. When I awoke the next morning I had my usual neck pain and headache. It didn't work for me personally.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Love it! Has definitely helped with neck pain & headaches
on February 25, 2021
Posted by: bunnyluvgurl
from Georgia
Verified Purchase:No
I am 5'4", bought the small tempur neck pillow and have been using it now for over a week. I am mid-50's and was starting to have neck aches and headaches more and more often upon waking. Wasn't sure if it was my neck or sinus issues causing the pain but after reading so many positive reviews I thought I'd give this pillow a try. So, first impressions upon opening the box. Wow, the pillow is pretty small! My standard pillow case swallows it. Not sure why they didn't make it "standard" size. However, the smaller size does not affect it's purpose or my sleeping habits although I would pay a little more for the same pillow in a normal size. Next, it did not have an odor and it was not rock hard. I was happy with the density of the foam. After 2 nights, upon awakening, my neck was a bit stiff BUT, it was not an ache. I assumed there was probably a bit of "realigning" going on with my neck. Since then, I have not woken up with any pain! Sinus issues don't seem to be as bad either. The pillow is extremely comfortable and I am very pleased with my purchase!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Like a stone slab
on February 20, 2021
Posted by: Night Owl
from New Orleans
Verified Purchase:No
I was expecting something in medium firmness but this is the hardest pillow I've ever felt. It's terrible for back-sleeping as it pushes my head too high and is really hard on the neck. This would cause hunchback over time. It's not so bad for side-sleeping however. It's better off as a seat cushion for now. Too bad there's no returns allowed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: PeteyG
from North Carolina
Verified Purchase:Yes
Too small overall. Not worth price. I dont use it anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Disappointed. New version is not the same
on February 7, 2021
Posted by: MZone
from Bergen
Verified Purchase:No
Very unhappy with the newer version of the neck pillow. Much less support and also much smaller than the previous version. It's a completely different type of Tempur material. My head sank down when Islept on my side. What was my favorite pillow for years is now incredibly disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
New version is not good!!
on April 14, 2021
Posted by: Favorite pillow replaced with stone
from Arkansas
Verified Purchase:No
I LOVED the old version of this pillow. We got one free when we purchased our mattress over ten years ago. I was so impressed with it that I bought another right away to replace the free pillow when/if it got flat. I have now used both and they are well past their time. I bought a new one and got it in to realize that it is a brick. They are no longer using the same material as the mattress and the pillow is much cheaper quality. It actually hurts to sleep on this pillow now. Very disappointing bc I would have been a customer for life and recommended this pillow to everyone. Now I will not only be looking for a new pillow, but also not recommending this one unless you change it back to the old version again!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Too firm
on February 15, 2021
Posted by: Not too happy sleeper
from Panama City, fl
Verified Purchase:No
I suffer with neck pain for a few years now. I decided to try this pillow to see if it would help with it. But It's too firm for me. My face feels numb after a while. This pillow did not help me with my neck issue. I wish they had a softer version.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com