Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
3 out of 5
3
Pillow okay
on March 20, 2021
Posted by: EG
from Tx
Verified Purchase:Yes
The pillow is very comfortable and helped a ton with my neck pain the first few weeks of use. Now that I've had it a month, I am starting to notice the pillow sinking and it does not seem to be as supportive as it was at the start. I'm a bit disappointed in this based on the price spent and the short time it lasted.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
I can't even believe how terrible these are now
on March 18, 2021
Posted by: Unhappy sleeper
from Tx
Verified Purchase:Yes
About fifteen years ago I bought my first neck pillow and a second one in 2010. I decided to buy two more recently and these are the worst pillows now. They are completely different quality than they used to be. It's as if the technology is completely different. I tried to return the pillows- one completely unused and the other minimally used to no avail. So now I have a useless product on which I spent far too much money. Dave your own money and don't waste one red cent on these rock-hard pillows that will throw your neck and shoulders out of place.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Made my neck pain worse
on March 18, 2021
Posted by: Unhappy sleeper
from San Diego, CA
Verified Purchase:Yes
I've struggled with back and neck pain for years. When it was time for a new pillow I decided to try the TEMPUR-Neck pillow. I used it for seven nights and each night the pain got progressively worse. By the seventh night I could feel the design pulling my muscles in the wrong direction no matter which position I slept in. I didn't sleep at all that night due to the pain. I've switched back to my old pillow and feel much better now. Probably would have given up on the TEMPUR-Neck pillow earlier if I could return it, but wanted to make sure it was the issue because I had spent so much money on it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard and bump is a bit too large
on March 21, 2021
Posted by: Still Searching
from FL
Verified Purchase:No
The material is not as soft as i was led to believe. I still end up waking up stiff on my side but it seems ok on my back although it is not as comfortable as I would hope.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too small
on March 19, 2021
Posted by: Kyle
from NC
Verified Purchase:Yes
I ordered the neck pillow and it's almost a child's size pillow. Wish I went with two cloud pillows instead of one of each. Wish I could switch it out. Very disappointed being 6ft4 and 300lbs.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
It is like travel sized?
on March 18, 2021
Posted by: Miki
from Ohio
Verified Purchase:No
I opened it thinking it may expand...nope, it is ridiculously tiny. No wonder it was half off and buy one get on free. I'm sure, positive these do not sell in stores, no way! How is this a large and it's the same size as a small? Run...
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too small
on March 25, 2021
Posted by: Unhappy sleeper
from Nc
Verified Purchase:No
Half the size of a normal pillow. Does not fit standard pillow case and looks weird on bed, especially if you have a king.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Very small and hard
on March 4, 2021
Posted by: Dooped
from Tx
Verified Purchase:No
I'm sad I didn't read the recent low reviews before buying. The medium pillow is so small. They are super hard. My husband couldn't stand using it for one night. It's stiffness hurt his ears when laying on his side. I'm shocked it's not of good quality with such steep prices. ‍♀️
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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