Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
3 out of 5
3
It's like silk
on December 30, 2020
Posted by: No no
from Fl
Verified Purchase:No
The cover of the pillow is like silk, my pillow cover will not stay on the pillow cause it is slick. I do not like it, paid too much for this pillow. I had other neck pillow and it was a good one. You need to let people know what kind of material is on the cover of your pillows
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
They sent us a marble ...
on December 27, 2020
Posted by: Teddy
from Texas
Verified Purchase:Yes
There is firm pillows and then there is this rock they ship. Are you kidding me?! Unless your dome weighs 50 pounds, there is not an inch of give. This would hurt as a sitting cushion. Do the right thing and offer refunds!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Kinda feels like a constant stretch on my neck/shoulders
on December 27, 2020
Posted by: Jacob
from Texas
Verified Purchase:Yes
Be 100% sure you like your pillow to be really, extra firm before you buy because the return policy does not extend to pillows. I'm a side sleeper mainly, and sometimes I sleep on my back, so I got the large as recommended. Too stiff for me or my girlfriend, can't relax my shoulders or my neck enough to sleep uninterrupted. I'll probably ask around if anyone likes really dense pillows. I have two of them because it was BOGO, so I will be pillow Santa this year.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
the pillow is as hard as a rock
on December 26, 2020
Posted by: Kimmy
from charlotte
Verified Purchase:Yes
I had a tempur-neck pillow for 10 years and want to buy a new one to replace the old one. But the quality is totally difference from the previous pillow. They are not as comfort as before, I can't sleep on that for a minute and my neck hurt. The worst thing is that the pillow is non-returnable. The pillow is so expensive and you can't return it even though you are not satisfy with the product. Don't try your luck!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Horrible!!
on December 30, 2020
Posted by: Akash
from Sacramento
Verified Purchase:No
Been a customer for over 15 years, and have always purchased these neck pillows because they used to be so firm. Not anymore! The last 3 pillows I've purchased from here have all been super soft, I don't get it. They've changed this pillow for the worst and it's very upsetting.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
THE NEW RENOVATED NECK PILLOW IS TOO SOFT
on January 7, 2021
Posted by: KAT
from NJ
Verified Purchase:No
I'VE BEEN BUYING THE TEMPUR NECK PILLOW FOR OVER TWENTY YEARS! BUT THEY NOW MAKE IT TOOOOOO SOFT AND SOOOO NOT WORTH THE MONEY! ****BRING BACK THE OLD TEMPUR-NECK PILLOW****
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Worst pillow ever
on January 13, 2021
Posted by: PillowGuyToo
from Los Angeles
Verified Purchase:Yes
This pillow is hard as a rock and is shaped super weird. Most uncomfortable pillow ever.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Comfy and good quality, small is small
on January 18, 2021
Posted by: Judy
from Fairfax, VA
Verified Purchase:Yes
It's worth every penny, I love it! I have pain in the back for a long time and this pillow somehow does help a little. Every morning wake up, my neck won't feel tight anymore. One pity is I bought the small size cause I have a small head, however, I do feel medium size could support my neck better, because the higher side is supposed to hold your neck, not your head, and the small size has a low "high side" that is not enough for my neck.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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