Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Ms. Picky
from Atlanta, GA
Verified Purchase:Yes
My new pillow replaces my previous one that I adored; very comfortable and only started aging after 20 years. This one checks all the boxes but I liked the density of the first one better. my previous one has an extra star.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sleeping Beauty
from Washington, DC
Verified Purchase:Yes
The pillow is small! And the curved part that is supposed to support my neck does not. I selected medium size based on the measurements on the website and the pillow does not match the measurements. Plus, it is not firm like the website mentions. The pillow is as if it's meant for a child and I don't believe my neck and shoulder are staying supported all through the night. Plus, you're not allowed to return and get refunded for the pillows! Even if you don't open the packaging. Shady!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Stiff neck
on November 13, 2020
Posted by: Neck pain
from Washington state
Verified Purchase:No
I bought 2 of these after reading so many positive reviews. First of all they are very small which is fine just keep in mind it drowns in a regular pillow case. These pillows kill my neck. I wake up all night and my neck hurts so bad I can hardly turn my head. I've turned it every direction and it doesn't help. I gave the second one to my 20 year old son and he can't sleep with it either. I would like to try a different model but scared now as these are spendy.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Like a rock & not responsive as old neck pillow
on November 13, 2020
Posted by: Stefanie
from San Jose, CA
Verified Purchase:No
I ordered this and I'm stuck with it. Yes it's supportive but unlike past Tempurpedic pillows I've owned (which I'd say were medium to firm, this one is EXTRA FIRM and NOT NEARLY as responsive. Feels like a rock. Unless I got a bad one, please tag this item as extra firm as the current label is medium and when you can't try before you buy, you're stuck with a rock under your head. Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy Day
from NY
Verified Purchase:Yes
My shoulders to neck is 5 inches. I bought the small size. I have cervical neck pain for a few months. I was so excited to receive the neck pillow and hoped it would help to ease my neck pain. I used it right away on the day I received it. Frustratedly, my cervical neck pain gets worse next day. The curved big end is too wide for neck length. When I let my head to sit on the middle lowest part of the pillow, my shoulders have to go on to sit on the edge of the pillow, the stiff edge makes my shoulders/upper back quite uncomfortable. When I let my shoulders not go on the pillow, my head has to sit on the top of the curved area, uncomfortable neither. I tried to sleep on the small end. Feel better than on the big end. But it is too narrow. My head touches the big end and feels a push. The total length of the pillow is 12 inches. l measure 7.5 inches from the edge of pillow (the big end side) to the lowest line of the pillow's middle part. (If includes the big end's curved degree, it is even longer than 7.5 inches). I chatted with a customer service. The agent said because of a new pillow, I need to give it a few days to get used to it. I understand if the problem is about the pillow's firmness. But it is not the point. I might need to grow my neck longer to fit the pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Better than anything I've tried so far
on November 13, 2020
Posted by: Better Rested
from FL
Verified Purchase:No
[This review was collected as part of a promotion.] I have really terrible neck pain, probably from always being in front of a screen, for work. And the pillow really is nice only thing is that I still have to make minor adjustments to the height of it. Overall probably the best product I've tried thus far.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy Californian
from Irvine, CA
Verified Purchase:Yes
I've used this pillow for years and I recently bought two more. Love it and perfect for side sleepers
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Uncomfortable
on November 17, 2020
Posted by: Rough sleep
from Albuquerque Nm
Verified Purchase:No
Worst pillow! Previously owned a tempurpedic neck pillow from a few years back and got a new one thinking it would be the same. Couldn't sleep at all with it makes all my neck problems worse, wouldn't recommend for anyone
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com