Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5
The best neck /side/back support pillow
on May 24, 2024
Posted by: Sandy
from Lakewood NJ
I've used the TEMPUR-Neck Pillow since massage school in 1996 when I had to seek chiropractic care from poor body mechanics. I always recommend it to my massage clients to this day, 28 years later. There has never been a problem with neck or shoulder pain. It's the best . I use two, one on top of the other for a more proper alignment for me and it works great.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Happy neck
from Moultrie Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the only pillow in the world I will use now! My neck has always given me problems but since I've been sleeping with the Tempur-Pedic neck contour pillow, no pain!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sad
from NEW MEXICO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Small and hard as a rock. I used it for one night and never again. This is not like previous style.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Night owl
from Greensburg, Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using a tempurpedic pillow for many years due to a chronic neck problem. It has enabled me to get a comfortable nights rest. I would have no other pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sher Bear
from Silver Spring MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very firm pillow. Far different from what I'm used to. Usually helps with some breathing problems I have when I sleep.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sleeping on air
from Brighton, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had neck trouble for 40+ years. This pillow is a game changer for me. I bought two so I don't have to carry it back and forth after forgetting to bring it with me resulted in an achy neck. It's like sleeping on air it is so effortless. I never before thought sleeping on a pillow required effort, but indeed it did. No regrets!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: lisaSY
from RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased two TEMPUR-Neck Pillows, Small, as there was a "special." After opening and using ONE of the pillows for < week, I determined that the pillow was not an appropriate size... I was looking for TMJ & neck pain relief and it felt as if it exacerbated it. I reached out to customer service to ask about exchanging the second pillow that was still unopened in it's original plastic packaging AND box. I was stunned to receive a hard NO. I find it ironic that the company's reply included the line "As a zero-waste company, unfortunately, we are unable to accept returns or exchanges on comfort items like pillows due to their personal nature" yet the company accepts returns on mattresses? Again - I was looking to exchange an **unopened, unused** pillow and was declined. We have a Tempur-pedic mattress and sadly, the company has lost us as a customer.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Family of 2 with 4 unuseable pillows...
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I were excited when we found tempur-pedic due to constantly waking up with sore necks with many pillows. First of all, the quality is solid but it just didn't work for us. The first 5-10mins were great and we thought we found the perfect pillows. However, after sleeping on it for 1 night, we woke up with neck pain and back tightness. Now regarding the return policy, Tempur-pedic double charged my credit card and sent me 4 pillows instead of 2. While the pillows were in original packaging, sealed and untouched, customer service refused to offer any help and joked that I can give them out as gifts. Now I am stuck with 4 pillows. I have to say their sales strategy is creative though - double charging customers and sending them extra pillows but no return allowed. Good luck and hopefully I am the only person who experienced this.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com