Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5 out of 5
5
Quality Neck Pillow
on February 3, 2022
Posted by: Ann
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow has definitely helped to support my arthritic neck. It takes some time to get used to but I like its shape and overall have had less neck issues and tend to sleep more through the night.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Stiff pillow, even past break-in period
on February 3, 2022
Posted by: Stiff neck stiff pillow
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been patiently waiting for this pillow to feel more comfortable after the break-in period, but it's been over 2 months of continued use and it's still quite stiff and has not adapted to my shape. When I sleep with it, I must use a knee pillow to even out, or else it causes more neck pain. But at this point I'm not sure if this pillow is actually improving anything.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Foam is too dense
on February 3, 2022
Posted by: Julie
from Chapel Hill NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new pillow is so dense and firm that when I roll over from my back to my side in my sleep too much pressure is on my ear and it starts to hurt. But on the plus side my neck and shoulders no longer hurt.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Horrible bait and switch
on February 3, 2022
Posted by: Not Happy
from CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Horrible. Over the years I have repeatedly ordered the exact same neck pillow. I ordered the last one with an agent at Tempur-Pedic online and the one I was sent was NOT the same foam as in all the others. It was hard as a rock and I threw the pillow away! In the future I will only buy that pillow at a store where I can TEST the foam before I buy it!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
This thing is FIRM
on February 3, 2022
Posted by: Momma K
from Franklin, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is supportive but it is hard as a rock. I couldn't return it because of the type of product it is, but would have if I could.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not what I expected
on February 3, 2022
Posted by: Juls
from Tucson
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have the travel neck pillow and love it! I was expecting these to be the same but larger. Simply put, they are rock hard! I've been trying to do anything and everything to have them give just a little and nothing. They are the correct size for me and as a side sleeper I need support but this is like having a rock wedged in that space. After two months of trying them I'm abandoning them and looking for some new. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Definitely Less Neck Pain
on February 1, 2022
Posted by: Zac
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a large and heavy head with a long relationship with shoulder and neck pain. This pillow has held up well so far. If it lasts a year, it will truly be worth the five stars.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Helps keep my chronic headaches in check
on February 1, 2022
Posted by: Meg
from Southern Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow keeps my neck in a position that is supportive of the cervical vertebrae. When I get a headache from the muscles in my neck I just take a short nap and the pillow eases my aches. I love it so much that I insist it come with me when staying overnight away from home! The pillow is sturdy, the fabric on the custom made cover is soft and fits well, the zipper works great. All my senses are heightened including sense of smell. There was a slight odor from the pillow for the first few weeks but not the overwhelming chemical odor I've smelled from other foam products. I'm very happy to have found this pillow!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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