Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5 out of 5
5
Great for sore necks
on September 22, 2020
Posted by: Grifflover
from Texas
Verified Purchase:Yes
I have had three tempur neck pillows, size small, over the years. I often have neck pain due to fibromyalgia and have tried other pillows. This one is the only one that feels good and gives me relief.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Good pillow
on September 26, 2020
Posted by: Shannon Graham
from Colorado
Verified Purchase:Yes
Like the pillow, but had to order two of same size for the special, and it works for my husband, but not me. I also later found out I cannot return. So pretty expensive lesson on reading return policies!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
This pillow works wonderfully.
on September 24, 2020
Posted by: Debra
from seattle, Wa
Verified Purchase:Yes
This is my second pillow, they last a long time. Great for anything that ales neck and shoulders. Been looking for a couple of years for a good pillow. I remembered how well it works for in the past. My neck is so much better. It is worth every penny it cost. Please try these pillows I promise your neck will be so happy!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
I have to sleep on 2
on September 23, 2020
Posted by: Travelrunner
from San Francisco
Verified Purchase:No
This pillow is so thin it absolutely does not support my neck at all!! I sleep on this pillow and have to also use the travel pillow to create a lumbar type support for my neck! I would not recommend this pillow to anyone experiencing neck issues.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not what it used to be. Redesigned neck pillow lacks support
on September 21, 2020
Posted by: Sore Neck
from Beverly, MA
Verified Purchase:Yes
I have been a fan of the Tempur-Neck Pillow for over a decade. I am 6' tall with broad shoulders and am a side sleeper. For a decade, every few years I would buy a new QUEEN size LARGE Tempur-Neck Pillow (after 3-4 years, they get too soft and I needed a new one). This time when I went to order I see they redesigned it. First, they got rid of the QUEEN size. The QUEEN size from before was about the length of a normal pillow. Still too small for my king size bed, but better than the STANDARD size which should really be called CHILD. This new pillow is so small that when I roll over, I roll right off the pillow. Secondly and more importantly, the new formula is much softer and has far less support than even my 4 year old one. I called customer care and was told they redesigned it and that lots of people are complaining. I implore Tempurpedic to bring back the Original Tempur-Neck Pillow. Take a look at all of your bad reviews on this pillow. I'm not the only one asking. Rebrand this new neck pillow to a new name. It is nothing like the old one. Bring back the QUEEN size - this pillow is too small. This LARGE pillow is supposed to be for people with broad shoulders, but because it is so soft, my head seeps into it and I wake up with a neck ache.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
TP changed the foam density
on September 18, 2020
Posted by: Nico
from NJ
Verified Purchase:No
Long time customer here, just bought 2 of these and for my surprise the pillows are so bad that now I wake up with neck aches. Do not recommend anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Lost it's quality
on September 17, 2020
Posted by: Unhappy sleeper
from New Hampshire
Verified Purchase:Yes
Bought a new pillow , it's just as soft as the five year old one I already have ! Looks like quality has gone down hill. I returned it. No need for it the old one was the same as the new one ??!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Kept waking up with migraine headaches, so bought this
on September 28, 2020
Posted by: At least I don't have a headache
from Illinois
Verified Purchase:No
I've had the pillow for one week. The good news is that I have stopped waking up with a headache. The bad news is that this pillow isn't comfortable at all. I keep telling myself, when I wake up in the middle of the night due to being uncomfortable, that it's worth it because I won't have a migraine in the morning. In summary: I'm glad I don't have a migraine when I wake up, but I'm not getting a comfortable night's sleep. I seem to have exchanged one problem (morning migraines) for another problem (unpleasant sleep). Oh well. If I have to choose which problem to keep, it's the uncomfortable sleep (because migraines are the worst!!).
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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