I bought this neck pillow with a BOGO. It is definitely not the same pillow I have bought in the past. I had a back store for 12 years and sold Tempur-Pedic so I know the product. Very disappointed this time. If Tempur-Pedic is using this foam, I will not be buying any more.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
I have purchased this same pillow many times over the past 10+ years, and I replace it once it looses its firmness. This new pillow is too soft, in fact it's less firm than the one I was replacing. There was no choice indicated for a less or more firm pillow, so I thought this one was the same firmness as I purchased previously. I am disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com