Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5 out of 5
5
Comfortable good product
on February 17, 2022
Posted by: Comfortable sleeper
from Las Vegas Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Comfortable and my neck pain ran away. I will recommend my whole family to buy this product
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Nice quality but...
on February 17, 2022
Posted by: Grumpy sleeper
from Santa Fe Springs, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was having neck pain and I haven't been sleeping well so wanted to find a good pillow to help me sleep. Saw this pillow and read so many good reviews. So I decided to invest on an expensive pillow. I'm disappointed the fact that is not 100% comfortable. And since there's no exchange policy I'm stuck with this. I wish I could have got the one that doesn't have neck support. I did measure and did get the correct one. I bought one for my husband as well he says it's ok but uses it. The quality of the pillow is nice. Arrived on time.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
A good but joyless pillow
on February 17, 2022
Posted by: Blanda
from WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] There is nothing joyful about laying your head on this pillow. It is firm, deeply supportive, and unyielding. It has helped my neck pain, but at the cost of the warm, cloudlike comfort one hopes to feel when tucking in for the night. In short, it's like sleeping on a well-tailored brick.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
OK Pillow, maybe best for larger frames
on February 17, 2022
Posted by: Brittany QB
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will preface this with the fact that I'm a petite person. Short and fairly light and frail. This pillow was way too solid for me and had almost no give, even after roughing it up and sitting on it and violently squishing it quite a few times. When I put my head on it (on my back or side), it started cutting off circulation in my body from the positioning (SOMEHOW) and had negative effects overall. I couldn't get comfortable and definitely couldn't sleep. To get this pillow to squish at all, I actually have to sit on it. I've used contour pillows before, but they were all softer than this. I would recommend this for someone with a much larger frame or heavier build than mine--the pillow might squish/conform to your shape the way it's supposed to in that case. Otherwise, this might be great for folks who want no give at all. If you can get it to fit your size/shape perfectly, that might work well to provide ample support. The pillow's construction itself is excellent, and I can tell it would last a while if I were to actually use it. It's high quality and solid material. Again, maybe a little TOO solid for this tiny person.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Way too firm for side sleeper
on February 17, 2022
Posted by: Brick layer
from Chicago
I slept on the older Tempurpedic neck pillow for 15 years and loved it. This model is hard as a rock, doesn't really conform to my head and I'm waking up with neck aches that I have never had before. Its now in a closet and I'm going back to my old pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Small pillow-Large price
on February 17, 2022
Posted by: Pain in the Neck
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered a pair of Tempur-Neck pillows assuming they would be of similar dimensions as the much-used, well-loved old Tempurpedic neck pillows I was replacing. Nope, not even close. The new Tempur-Neck pillows not only seem to be made of a less dense Tempur foam, they are 10" SHORTER in length. They are so short that I cannot roll-over from one side to the other without my head FALLING OFF the pillow! I have to struggle to reposition myself and/or the pillow to change position which disrupts my sleep. Completely UNACCEPTABLE! There does not appear to be a longer size pillow-the large, medium and small sizes are all the same length. They differ in height only. So odd that Tempurpedic has so many choices in mattress sizes and materials but only makes small (short) neck pillows. I really need the neck support due to my spine/neck issues so the other pillow types (also rather short) do not meet my needs either. The worst part is I am STUCK with these Tempur-Pads as they are non-returnable even if never used. Cannot believe Tempurpedic SHRANK their pillows to SWELL their profits. Another quality brand turned BLAND.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not Completely Satisfied
on February 16, 2022
Posted by: Teresa
from Riverside, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pillow is way to hard and makes my neck hurt. I use every other day to prevent neck soreness in the am from using daily.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Comfort
on February 16, 2022
Posted by: happy customer
from Roseburg, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using this now for about a month and my neck is not hurting when I wake up in the morning. I am so glad I purchased this product. Keeps its shape and firmness.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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