Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
4 out of 5
4
Solid Pillow
on July 23, 2020
Posted by: Sam Nic
from Oakland, CA
Verified Purchase:Yes
Felt this pillow was a little on the firm side but I think overall has helped support my neck when I sleep on my side. My partner also tried it, and I think he enjoyed it better than me.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Small Dimensions-Change from Original!
on July 23, 2020
Posted by: Karin
from Fox Point, WI
Verified Purchase:No
WARNING: I ordered two Standard Small neck pillows and upon receipt, I thought they sent me travel pillows! They are not the same quality nor size as before. I have two other Temper-Neck pillows and they are wider than what I just received. NO mention is made of the size of the pillows on their website. I had to call to inquire whether if I traded them for the Standard Medium whether they would be wider. There is no difference. I am stuck with these small pillows because I cannot return them even though I have not opened the protective wrapping.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Compressed too much
on July 28, 2020
Posted by: dissatisfied
from Houston
Verified Purchase:Yes
It was comfortable for a few days then the memory foam compressed and it became very uncomfortable. The pillow was a complete waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
The quality is not like it used to be.
on July 28, 2020
Posted by: Nickie Taveechai
from Magnolia TX
Verified Purchase:Yes
Over 15 years I have bought two pillows to help support my neck and I loved. I bought new neck pillow in 2020 this time the quality is have gone down ( the price still the same).
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Most comfortable pillow
on July 29, 2020
Posted by: Bama sleeper
from Tuscaloosa, Alabama
Verified Purchase:No
[This review was collected as part of a promotion.] I finally found a pillow that is comfortable. I have chronic neck pain and have tried every pillow available.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not Like Previous Pillows
on July 28, 2020
Posted by: Longtime Customer
from WI
Verified Purchase:Yes
I thought that I ordered the same foam pillow that I have always used for added, firmer support. However, the new one looks white and clean, but is very soft and mushy. I did not return it because of COVID-time courtesy, but it is not firm enough for me to use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not the quality it used to be
on July 30, 2020
Posted by: shawn
from Baltimore
Verified Purchase:Yes
I have used these pillows for decades, and the latest iteration is nothing short of junk. I is too thin and compared to the ones I have owned in the past it is not worth owning. I have used them so will keep them for company.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Doesn't work!!! Save your money
on July 31, 2020
Posted by: Not a Happy Sleeper
from Hawai'i
Verified Purchase:Yes
I gave it a shot even though it got bad reviews for comfort, size, and smell...and I did it because I invested in their mattresses and pillows in the past and loved those items! But this product is really not worth the price. After weeks of use (I gave it a shot!), my neck is still sore. It's really flat and only fits half of a standard pillowcase. Also the chemical smell is still there. This company needs to listen to all these bad reviews and offer a high-quality product (like the rest of its line). Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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