Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Too firm.
on February 21, 2022
Posted by: Disappointed customer
from Gulfport, MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed in the contour pillow. It is not nearly as nice as the prior ones I purchased. There was at least a medium choice that is no longer available.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Regret this purchase
on February 21, 2022
Posted by: Disappointed
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this pillow to replace a similar tempur pedic pillow I had bought years ago that finally went flat. Unfortunately it appears that pillow is irreplaceable. This pillow is absolutely awful. It is rock hard, even after weeks of attempts to soften it (warming, beating, standing, walking, sitting). I wish I had read the negative reviews before I made this purchase and saved my money.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Comfortable, great for neck pain
on February 21, 2022
Posted by: CW
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have long-standing neck issues and this is the only pillow I can sleep on comfortably. I've used it for over a decade and love it! Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Did not work for my family and I
on February 20, 2022
Posted by: Omosansan
from Viera, Florida
I bought this pillow with high hopes. I read the reviews and had hoped it would be the "it" pillow. I developed neck pain after two days. I read on Tempur pedic website that it may need a couple of weeks to break in and I struggled to use it consistently for 8 weeks. I had to stop using it due to persistent neck pain. Same experience with my family members (we bought 4). Now we have 4 expensive pillows that are unusable and unreturnable. I wish we could send it in and exchange for something else but they do not accept returns. May work for some people, definitely did not work for a single member of my family.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great pillow!
on February 19, 2022
Posted by: K.Black
from Mcdonough, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love my new pillow. Great support for my neck issues. I have severe issues with next and shoulder pain and I've had my pillow for about a month now and it has made a huge difference in alignment with my spine. So thankful I found this pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Pillow is hard
on February 19, 2022
Posted by: Sidesleeper
from Northern California
My husband and I both have Tempur-Pedic pillows that we have loved for many years. After many years the pillows became too soft and it was time to buy new ones. Last year I ordered each of us pillows. However, neither of us have been able to use them. They're incredibly hard and do not form to our neck and head like the old ones used to. I keep hoping over time that they will become softer but they do not. I tried mine again last night and then immediately noticed my hands went numb, so I had to put it away. I'm so disappointed because we loved our old pillows as they were very supportive cervically as well as comfortable. Maybe they changed their foam?
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Neck pain gone
on February 18, 2022
Posted by: Neck pain gone
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this pillow, how it supports my neck . Super comfortable.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hard as a rock - so uncomfortable
on February 17, 2022
Posted by: Pain
from Salem, ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] I developed more knots and tension in my neck with this pillow than any other pillow I've tried.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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