Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
3 out of 5
3
This is not like the original!
on July 17, 2020
Posted by: It's not the same...
from Helena, MT
Verified Purchase:Yes
In 2000 I purchased both the original TemperPedic bed and pillows. It was time to replace pillows and this one said it was like the original. It is not! It is over 6 inches shorter and is not as heavy or firm as the original pillows. This pillow is the same shape and is comfortable but not the quality I was expecting. I have recommended TemperPedic to many people over the years. With this purchase it is clear that quality has significantly decreased and is not the original product I fell in love with.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Not the same comfort
on July 17, 2020
Posted by: Unhappy sleeper
from Weymouth, ma.
Verified Purchase:Yes
I've been using temperpedic neck pillows for 26 yrs. Introduced to me by my chiropractor at the time. I loved the comfort. But your product has changed significantly. The last time I purchased 3 of these were at a Bookstones. And they have lasted along time. If I'm correct they used to be made from Swedish foam. And I would take it wherever I went. 1 think in the cold weather the pillow would become very stiff. And once back in the warmth of indoors it would become softer. But not this new foam that's being used today. Not near the quality and comfort of the original product. I very mined the price. Because the quality. After all these years of loving these pillows. I'm back to square 1. Now I will have to start looking for a new neck pillow. This new 1 will never last and it's not supportive at all. Too bad this wonderful pillow has been cheapened.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Does the job!
on July 17, 2020
Posted by: Rested Neck
from Indianapolis
Verified Purchase:Yes
I have had a great experience with my neck pillow. I am finally able to sleep through the night. I recommend using the sizing guide. I gave four stars instead of five because I was under the impression that I bought a firm neck pillow and it was standard. Unable to exchange. If you are like me and struggled to sleep without a pillow but couldn't find pillow, then this is your neck pillow to get!!!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Too small for a standard pillowcase
on July 17, 2020
Posted by: Ac
from Los Angeles
Verified Purchase:Yes
I wish it were longer so a standard pillowcase would fit on it better. Otherwise a pretty comfy pillow, esp if you don't move at night.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Heartbroken
on July 26, 2020
Posted by: Happy with TEMPUR-Contour Side-To-Side P
from Oregon
Verified Purchase:No
My husband and I slept on these contours for 20 years, but when the XL was discontinued and the firmness was lacking on the larges, we went to the TEMPUR-Contour Side-To-Side Pillow and now those are gone. I don't know what we're going to do now. No other company has touched our heads in over 20 years. I'm just heartbroken. They just aren't making them firm or high enough to keep the weight off our shoulders anymore. I think for most people this product is amazing. Just not for chronic pain people.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Tempur neck pillow
on July 25, 2020
Posted by: Sorry Sleeping
from Sherwood, AR
Verified Purchase:Yes
This pillow might be comfortable if I could figure out which is the correct way to sleep on it!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Actually pretty unsatisfied.
on July 25, 2020
Posted by: N. Fox
from California
Verified Purchase:Yes
This was the best pillow I ever used- for about a week. Then it broke down and has no firmness to it at all. I'm pretty disappointed because Tempur-Pedic's products have been very good to me in the past. Sorry to say I will probably not be buying in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Good pillow but return policy is very disappointing.
on July 24, 2020
Posted by: Kuz
from Ft. Lauderdale, FL
Verified Purchase:Yes
Wish I knew this pillow is this small....its pretty much an airplane pillow, not the kind you can have on your bed....
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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