Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
2 out of 5
2
Didn't work for me
on March 16, 2022
Posted by: Disappointed
from San diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Tempurpedic mattress was the most comfortable ever so when I was looking for a neck pillow, based on great reviews, I ordered the neck pillow. I used it for a month hoping it would start to work for me but it actually made my neck pain worse
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Not as good as they used to be
on March 16, 2022
Posted by: JM
from Asheville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have bought this pillow several times over the last 20 years. They seem to be much firmer and no longer offer various size selections for this particular pillow. According to the company, their pillows are no longer returnable so I will be looking elsewhere for my next pillow purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Excellent neck support for side sleeping
on March 16, 2022
Posted by: Mombo
from Novato, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my neck pillow. It provides firm support with the right amount of contour. Not too firm though. I'm a side sleeper and use a regular pillow underneath the neck pillow. The extra support elevates the overall pillow height to fit me alleviating my chronic neck pain. I've tried other neck pillow products, but all are too soft and lack enough contour for my needs. I hope this review helps you figure out if this pillow might be right for you.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Pretty good
on March 16, 2022
Posted by: BigAlex205
from Birmingham,AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not the most comfortable pillow and it's a bit pricey, but it's ok. I got the large (i am 6'9") and i am not convinced it fits me. Also beware that you cannot return pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Too Small and Unreturnable
on March 16, 2022
Posted by: Bad Experience Buyer
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The material for this pillow seems comfortable, but it was weirdly short, so the pillow turned out way too small. And then they don't allow returns on pillows. Poor experience overall.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Hurt my neck
on March 15, 2022
Posted by: Meg
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this pillow because it was highly recommended. It was awful! Hurt my neck really bad. I measured and sizing was not an issue. With no returns this was a waste of over $100. It's literally collecting dust in a closet
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
memory foam no longer as a dence or sensitive to temp
on March 15, 2022
Posted by: Sad pillow
from North Carolina
overwhelmingly disappointed with my two neck pillow purchases, I can't believe I can't return these. the memory foam material has changed in density. the pillows from 10 years ago were hard as a rock when they were cold, but then took the shape of your head and neck in response to your body temperature. yes, the old neck pillows took some breaking in but they were super heavy, dense, and reacted to temperature like true memory foam. The new pillows are not temperature sensitive and are just springy foam. They do not conform to your neck in reaction to temperature like the old pillows. if you were looking for the old neck pillows from the mid 2000s do not buy these. zero stars. this is the quality I would expect from an as seen on TV generic memory foam pillow,
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Neck pillow
on March 15, 2022
Posted by: Can't sleep
from Inlet Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would actually give this pillow a zero rating. Awful. Very hard. Not comfortable. Completely disappointed in tempurpedic.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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