Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Bek
from Portland
Verified Purchase:Yes
I originally bought this pillow 1 year ago and loved it. I recently bought one for my husband, and yes the shape was the same but the firmness was completely different. It is extremely soft and doesn't give any support. I contacted tempur pedic about it, who said that they stand by their products and will not exchange the pillow..very disappointing.... The first pillow helped my neck, b by the second has no support. It's just sitting in the box still in our living room for over a month. It's so expensive that it hurts to just throw it out. the reason we liked this pillow was for the support but the quality is not the same at all! The one star is for the lack of consistency with the product..
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from Vancouver, Washington
Verified Purchase:Yes
I'm a back/side sleeper. The neck pillow gives the perfect amount of support for both positions. I wake up with no more messed up neck!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Peter
from Seattle
Verified Purchase:Yes
I have had an older Tempurpedic neck pillow for the last 7/8 years, so I was long overdue for new pillows. I loved my old ones, so I knew I wanted good quality pillows again. I like my new pillows. They are super comfortable, but there are a few caveats: The first issue: I took my measurements and ended up buying the wrong size pillows. I bought two of these, so now both pillows are the wrong size. I thought I was a medium, but I needed a large. This was not apparent until I slept on it a few times. In this case, they would not accept my pillow to be returned (which is understood, but still frustrating). The second issue: the material on the outside of the material cant keep a pillowcase in place. It's like they greased the outside of the pillow (joking)! Regardless, I go to bed with a standard cotton pillowcase on, and I wake up on the bare pillow. My solution - I bought fleece/flannel pillowcases, and that helped. But the pillows still slide out after excessive movement.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: ML
from Chapel Hill
Verified Purchase:Yes
Over the years I tried a plethora of pillows, but when I stumbled onto these pillows I have never looked back. They are exceedingly comfortable for back and side-lying sleepers. Over time they will get a bit less resilient and then it's time to replace them, but that's several years down the road. I think that I am on my 4th generation of these pillows and could not be happier.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy
from Texas
Verified Purchase:Yes
Did not help with my neck pain. I should have brought the symphony instead.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: czanuto
from Tracy, CA
Verified Purchase:Yes
Unfortunately I could not get used to it. I tried for a couple of weeks and the magic didn't happen. It is good quality but too hard on my neck. I might work just fine for other people. It is all a matter of preference and adaptability.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Morey
from San Francisco
Verified Purchase:Yes
The best Pillows in the market. Stop looking around. I am using these pillows for 14 years and will never go back to any other brands.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Leticia
from Upton ma
Verified Purchase:Yes
That pillow did not work for me it was too low. I couldn't adapt with this type of pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com