Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
5 out of 5
5
Very comfortable
on February 10, 2020
Posted by: Very happy sleeper
from Westfield, NY
I didn't think I would like this pillow at first. I thought my head would be tilted to far back, but I was wrong. With the memory foam, it adjusts to my head and I haven't had any issues. I have slept every night, all night long.. I love this pillow!!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Odor
on February 11, 2020
Posted by: In search of New pillow
from McMinnville, OR
Verified Purchase:Yes
Bought this about 2 months ago and have not been able to use it due to the strong odor. It has a plastic smell. I washed the pillowcase and I find the odor to still be too strong still and have not been able to use it.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not firm and doesn't support neck/shoulders
on February 11, 2020
Posted by: Bad Neck - Pillow No Help
from Waukesha WI
Verified Purchase:Yes
Purchased this pillow (I have an older model that is falling apart) and it's advertised as firm - this is not the same firmness and squishes down so it doesn't do what I need it to do. You have another one that is a narrower profile but it's also not firm and too low profile -I bought two pillow which are brand new and sit in the top of my closet. I was very disappointed that it could not be returned for a refund
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Ok not great
on February 8, 2020
Posted by: not happy sleeper
from Kc, mo
Verified Purchase:No
For the first year or so it was good, but now that it's a few years old it is NO longer a memory pillow it's flat where I lay on it and just kills my neck. So I want to know if it can be washed and brought back to life??? For a one hundred dollar pillow it should last for years and years..
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Waste of Money-Buyer Beware
on February 2, 2020
Posted by: pain in the neck
from Ventura, CA
I purchased two of these pillows to replace the exact same pillow that I purchased several years ago. The difference between the older version and the newer version is stark. While the pillow is described on the website as "firm" (and my original pillow was firm) the new version is squishy like a sponge and provides little to no support. Don't even try to sleep on your side or you will wake up with a terrible crook in your neck and/or a sore shoulder. And written in the small print is that this pillow cannot be returned, even if you believe the material is defective because it is soooo soft. Tempurpedic charges in incredible amount of money for a terrible product...buyer beware...this pillow is NOT firm and provides no support for your neck.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
HATE IT!
on February 2, 2020
Posted by: djb711
from Oxford, MI
I need neck support for cervical stenosis. The two support rolls are too close together, so that your head hits the other one instead of having a place to nestle into when your neck is on one of the support rolls. It's also VERY HARD, LIKE A ROCK. No way to get comfortable at all. So disappointed in this new design. Tried for three nights and woke up with a worse headache than I did with my old worn out pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Great Quality!
on February 15, 2020
Posted by: Eve ross
from Jacksonville, FL
Verified Purchase:Yes
I have had lots of headaches associated with neck pain every morning and someone recommended this pillow for me. After using this pillow now for almost 4mths I have no more neck pain or headaches. This is my forever pillow, even when traveling I take it with me to hotels because this is the only pillow that works for me
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Cervical Alignment
on February 15, 2020
Posted by: HMH
from CHICAGO, IL
Verified Purchase:Yes
I have been using TempurPedic cervical pilliw for almost 20 years. It's without question the best cervical pillow on the market. I have tried others, but they don't work!!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
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