Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Unsupported
from Minnesota
Verified Purchase:Yes
Out of the box the pillow had a very strong smell, overpowering and unpleasant. After 2 months the smell had decreased but is not gone. The pillow supports as it should, but I find that I have to reposition during the night to party of the pillow that is not compressed. I wish that I could order a queen or king-sized. The standard size is too small, I roll over and I'm off the pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed
from CA
Verified Purchase:Yes
The firmness of these neck pillows are not what they used to be. The lack of support means I can't comfortably sleep on my side anymore, only my back, and at some point my shoulders/arm falls asleep when that never happened with previous versions of this pillow. My seven year old can use this pillow without me worrying it is too firm/high. Glad he can use it but I purchased it to give me firm neck support, not soft sinking neck support.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Mark E
from Indianapolis, In
Verified Purchase:Yes
Good service. Bought one on B1G1F and only put one in cart. They were quick to reply. I am not a fan of the pillow and you can't return. Shoulda went to store to test drive. Test before buying.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Snoozebusted
from Atlanta, GA
Verified Purchase:Yes
We were excited to get our new Tempur-pedic pillows and used them right away, but the first night, I thought I smelled mildew in a big way. I tried again the next night (switching my husband's pillow for mine - shhh, don't tell him), but it still smelled. I called Tempurpedic, and they said, "Give it a week; the smell should be gone by then." We did. It wasn't gone. It wasn't mildew, but it was chemicals from whatever they make the foam out of. Needless to say, we returned the pillows and are now back to our old, mushy ones. I so wanted to love the pillows. They felt great, but we couldn't stand the smell.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Frank
from South Jersey
Verified Purchase:Yes
My wife and I are both not happy with the pillows, just not working for us! Very uncomfortable but you guys were great to deal with!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Nothing comes close
on January 27, 2020
Posted by: Kyle42
from Puget sound
Verified Purchase:No
Best pillow for the neck, the small is perfect, no neck pain with this one. Replacing original from bed purchase and getting the wife one. Lasts a very long time.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Healthy Sleep
from Ocala, FL
Verified Purchase:Yes
My husband has tried many pillows at no avail; until this year, when I got him the tempur-neck pillow - no more sore neck or shoulders, finally got a good night rest. This purchase was a good investment on his health!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Disappointed
from Las vegas
Verified Purchase:Yes
These pillows are not the original neck pillows that I purchased years ago. They stink and have been airing out since I received them, so I have not been able to use them. Very disappointing. Was considering a mattress to but there is no chance of that. FAIL!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com