Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Small is too small
from Columbus, OH
Verified Purchase:Yes
This pillow feels nice but is way too small. I did order the small size because I was worried that the medium would be too high, which is a problem I have with most pillows. I have king size pillowcases and the small version of this pillow is laughably tiny inside, both in length and width. When I sleep on the pillow I cannot get comfortable and feel like I have to stay still just for my head to stay on the pillow. Wish I could return.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
3
Not what it used to be
on January 15, 2020
Posted by: Unhappy Sleeper
from NYC
I've been sleeping on these pillows for over thirty years and like the title, not the same. First got one when they originally came out and were sold in a specialty shop not in any other site ( including Tempur-Pedic). I have had to replace them every few years and this Tempur-Pedic is not quite as cushioning and it's small! They used to have sizes like standard and king. This pillow is the size of their original travel pillow; I have one of those too.. My current Tempur-Pedic( king size )is a good 4 inches longer than this one. Not even any choice of size except height. Very disappointed with Tempur-Pedic about this!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Like a rock
on January 11, 2020
Posted by: Carle
from Katy, TX
Verified Purchase:No
Very rock hard pillow and has a strong smell that has not dissipated over time. I wake up every 30 minutes because it's too hard. If you want a smelly rock for a pillow this is it. The shape of the pillow is good for cervical problems. If only they could make it softer and less smelly.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Does not support my head and neck entire night.
on January 4, 2020
Posted by: Looking for the right pillow
from Boise
This pillow feels just right when I first lie down. Part way through the night, I wake up feeling that I need more support. I know some reviewers felt this pillow was too hard, however I felt over the course of the night, the pillow gets too soft for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Too flat
on January 2, 2020
Posted by: Sjp
from Atlanta
The large curve is not high enough to support the neck properly
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Not the quality/size it used to be
on December 30, 2019
Posted by: Disappointed
from Bothell, WA
Verified Purchase:No
The medium pillow is significantly smaller than it was before. I'm a petite person and I feel like the width of the pillow doesn't allow for rolling or movement left or right. There was also a horrible chemical smell 2 weeks later that has improved but is still noticeable. Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Very small/thin and no return policy
on December 26, 2019
Posted by: Dan
from New York
Be very careful when buying this. The pillow was very small and thin, more so than I thought when I bought it. We have had similar Tempur pillows in the past for years, this one is smaller. I was very, very frustrated to also learn that the expensive pillow has NO return policy. I'm sorry guys but if you sell something online, you should have to take it back if unused.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Read the Return Policy!
on December 22, 2019
Posted by: Unhappy Customer
from Fairfax, Va
Ordered the large size neck pillow and was surprised at how small they are...tried it for a night and was very uncomfortable...called to get details on a return, low & behold, there isn't one! "Due to the nature of the product" Really?? WOW! Never again!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com