Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
2 out of 5
2
The smell!
on April 19, 2019
Posted by: Sad buyer
from Connecticut
Have used one of these pillows for years and loved it but decided it was time to replace it. Bad idea!!! The replacement has been "airing" for months in an effort to remove the horrible smell. No luck....I am so disappointed in this product. It remains unusable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Very Disappointing Comfort
on April 19, 2019
Posted by: Ammar
from Seattle, WA
- This product has not lived up to the hype. Was particularly disappointed by the comfort level.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Love the pillow - hate the smell!
on May 2, 2019
Posted by: Happy Sleeper
from South Dakota
Post car accident - the best pillow for a good nights sleep - HOWEVER - The smell when it first arrives is horrific. I purchased my most recent pillow in March of 2019 and I have yet to be able to use it as it smells almost of a moldy/smokey scent. I'm told it is the chemicals of the product. Patiently waiting.....for it to be usable! YES - it has been out of the plastic and has been airing out since March 2019.....
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
I really wanted this pillow to workout for me...
on May 2, 2019
Posted by: Ivan
from Dallas, TX
This is not the first time I buy this kind of pillow and I really wanted this particular pillow to workout for me. I carefully read all the information about it and all the instructions on how to pick the right size... Unfortunately, it is to shallow,and therefore useless... I wasted my money on a pillow I can't use because it didn't support my neck... I should have bought the largest one... But it won't happen. I already have spent a lot of money and I'm not going to spend another $129 plus shipping and taxes... This pillow WAS my favorite... not any more...
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
A little stiff
on May 4, 2019
Posted by: JB
from Ohio
I had the orginal Tempurpedic pillow with my Tempurpedic bed and it was a much nicer quality than the new one. The new one is shorter and I got the medium and I really do not like it and maybe should have tried the smaller.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Best pillow
on May 3, 2019
Posted by: Lynn
from New york
I love my pillow. It supports my neck when I sleep. Side sleep and back sleep both work out good. No more shoulder and neck pain. BEST PILLOW!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Quality and lives up to expectations
on May 3, 2019
Posted by: Good night's sleep
from Scotland UK
Have had neck pain leading to hand pain.Was unable to sleep at night.Purchased neck pillow and first use had best nights sleep in months.Expensive but worth every penny.Had tried other memory foam pillows but this product lives up to expectations
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
3 out of 5
3
Okay But Not Great
on May 8, 2019
Posted by: Silver
from North Dakota
I think this makes a better travel pillow. I found it too small and couldn't stay on it at night, kept rolling off, making my neck hurt more. The 3" height on the small is too low for my liking. The material is definitely comfy but the overall aspect of the pillow didn't work for me. If it was the size of a standard pillow it might be a different story. Standard pillowcases don't fit, they are very big. Upon opening, the pillow did have a slight odor. Overall it's an okay neck pillow, it's just too small; which is why I find it better for traveling. If I could exchange it for a different pillow I would.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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