Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
Product was Uncomfortable and Hurt my Neck
on July 5, 2023
Posted by: Unhappy
from Utah
I got a small neck pillow in the hopes it would help with my neck pain. I ordered a small, and it was still too big and only added to my discomfort. Now I'm stuck with it cause they won't accept returns. Would not recommend this company.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Life Saver!
on July 5, 2023
Posted by: Msebby
from Baltimore
I have been experiencing severe neck and shoulder pain for almost a year and have tried many different pillows before finally breaking down and buying this one. I was hesitant because of the price, but was so desperate that I would have paid 10 times as much to get relief. This thing works! Yes, it is very hard and heavy, but if you are experiencing neck and should pain then you need something more substantial than the average "firm" pillow from the store. This is obviously not for people who just want a thicker pillow, so if you are experiencing pain or discomfort when sleeping, do not hesitate to buy this pillow. I used the size guide and bought the small and it fits my neck perfectly.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Disappointing!! WASTE OF MONEY
on July 2, 2023
Posted by: Jen
from New York, NY
I had got this pillow for my husband as he was experiencing neck pain. This pillow made it worse so I decided to get an exchange for him. I called them and they stated the pillow is non refundable and non exchangeable. WASTE OF MONEY AND OF PILLOW!!! I can't even get him a better pillow from them. The pillow will just be laying around. Def will not recommend tempurdic to anyone!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Kenm
from Cornelius, NC, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works well for me, but a bit smaller than I expected despite being a large. Fits my neck great but could be wider.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: MDDRB
from Salem, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Took a couple of days to get used to using but it has totally relieved neck pain. Works well for those of us who alternate back and side sleeping.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Terrible quality for proce
on July 1, 2023
Posted by: Sleepless
from Point Roberts, WA
This pillow is hard as rock. Do not buy it! I'm sure that there is something wrong with the pillow that I got. It is extremely thin and very hard. Customer service has been zero help. I paid over $100 and have an unusable pillow. Do not buy!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Carefree sleeper
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] Supports my neck with the perfect pitch and pressure for a pain free, equilibrium controlled nights sleep
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Not happy
from Sparta, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have bought Tempur-Pedic neck pillows for years and they have been wonderful. The last pillows I ordered are awful. They are so stiff that you have a hard time sleeping on them. I have been trying to break one in by sleeping on the little side (big side is too stiff), but pillow is still very hard. I would not recommend this pillow and my husband and I are so disappointed that we cannot use them, especially since they are not returnable.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com