Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Unhappy
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] My original neck pillow was great and my neck no longer hurt after 2 days. I ordered another a month ago. It is totally changed. It is much firmer and thicker than the other. I contacted customer service who said they had changed it up. I will not purchase another unless you offer firmness options, etc. Instead of helping it hurt my neck. They are nonreturnable therefore it went in the trash.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy Sleeper
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to sleep with it for a week or two to really get my neck used to the new angle but I'm glad I stuck with it because now it is fantastic!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Sleeper Bear
from Houston
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this pillow for several generations. This one is the same quality.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: TL
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish there was returns. The small and medium of this item are so strangely small that I cannot use them. If I do, I experience extreme pain. I bought this to replace an old one of the same brand and it is much different. Im very disappointed and tired of wasting money on pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy Customer
from Evansville,Il
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had one years ago a little different than this one and lost it in a home fire. I have tried others and never worked as well as my Tempur Pedic has!! Never hurt after a good nights sleep!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: TL
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish there was returns. The small and medium of this item are so strangely small that I cannot use them. If I do, I experience extreme pain. I bought this to replace an old one of the same brand and it is much different. Im very disappointed and tired of wasting money on pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5
Well worth the investment!
on August 2, 2023
Posted by: Massage Therapist for you!
from Maryland
As a Licensed Massage Therapist for over 20yrs I get constant complaints from clients about neck and shoulder pain constant sitting and working at a desk along with general tension from our every day lives can take its toll on the body as well as after many years of sitting in the same position. I always refer my clients to the temperpedic neck pillow! I teach them to make there selves sleep on it daily as it is "memory foam" and it need time to " memorize your body and conform to each person's own unique shape and needs! It last well beyond the 5yr warranty as I've had mine well over 13yrs! Thank me later
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Ryan
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is very stiff and not usable. I am disappointed and was not expecting it to be so firm it causes ear pain. Not usable and waste of money with no return/exchange.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com